Communications Center Ambulance Dispatcher

Medical Express Ambulance Service • Skokie, IL

3d • Onsite

About The Position

Ambulance Communications Center – Dispatcher The Ambulance Dispatcher is responsible for proper deployment of resources and System Status Management. A preferred candidate will have EMS and Communications Center experience. The candidate must also have excellent communication and data entry skills.

Requirements

• Experience in communications and customer service.
• Good judgment and remain calm in high-stress situations.
• Detail-oriented and able to perform clerical functions.
• Must be able to read, write and comprehend the English language.
• Communicate effectively, via telephone and radio to obtain and provide relevant information.
• High School graduate or General Equivalency Diploma (GED).

Nice To Haves

• Licensed EMT, EMD, or experienced EMS Dispatch (preferred).

Responsibilities

• Appropriate deployment of emergency and non-emergency resources.
• Interact with field personnel professionally over the phone and radio.
• Receive requests for ambulance transportation.
• HIPAA Compliance.
• Ability to make decisions consistent with policy and guidelines.
• Ability to think logically and quickly during an emergency.

Benefits

• Competitive wages and benefits including; Blue Cross & Blue Shield Medical, Dental, and Vision Insurance
• Pet Insurance
• Disability Insurance through AFLAC
• Paid Time Off
• Tuition Reimbursement Available
• 401K with match
• Uniform Allowance
• Flexible Scheduling
• Educational Opportunities & Sponsored Con-Ed
• Membership to NAEMT
• Supportive & Respectful Environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED