Communications Assistant

Avera•Yankton, SD

2d•$18 - $23•Onsite

About The Position

Manages all duties and responsibilities of the communicating department are carried out according to standards and departmental policy. Provides exceptional care and service to patients, residents, guests and fellow employees at all times. Supports the hospital's goal of excellence in patient care by facilitating positive employee relations and supporting department goals.

Requirements

The individual must be able to work the hours specified.
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
Promote Avera’s values of compassion, hospitality, and stewardship.
Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
Maintain confidentiality.
Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Nice To Haves

Less than 1 year Previous Office experience

Responsibilities

Answers and forwards calls promptly and courteously to the correct party via pager, phone or other means.
Announces and calls all necessary personnel for any and all emergencies such as, Medical Emergency Alerts, fires, disasters, Security Alerts, storm alerts, etc.
Be able to do an emergency broadcast on the web-base program of Blackboard Connect.
Announces when necessary, acknowledges and reports all alarms to proper personnel (fire, life safety alarms and all computer alarms).
Updates daily and weekly on call schedules and notifies leadership of any call changes.
Records any call changes, unusual events, codes, alarms, etc. in memo log.
Contacts necessary personnel when told of helicopter transfer of patients.
Register guests and manage rent funds for Hospitality Center rooms.
Registers employees for On Call Rooms.
Completes facility transfer orders as needed.