Communications and External Affairs Liaison, Bureau of Public Health Clinics

New York City, NY-posted 4 months ago

Full-time • Entry Level

Remote • New York City, NY

5,001-10,000 employees

Justice, Public Order, and Safety Activities

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The Bureau of Public Health Clinics (BPHC), under the division of Disease Control, oversees the City's four tuberculosis clinics and eight sexual health clinics. The mission of BPHC is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. The Community Coordinator/Communications & External Affairs Liaison will report to the Policy Coordinator as a member of the Policy and Programs team.

Monitor and coordinate approval and distribution of NYC DOHMH public-facing information about BPHC programs and services.
Strategize and draft marketing materials including web and social content, flyers, reports, talking points, and serve as liaison with Director of External Affairs for Division of Disease Control.
Support Policy Coordinator as needed.
Co-develop community stock presentations about the BPHC services.
Collaborate with the Community Engagement team to develop public facing educational and outreach materials.
Collaborate with BPHC internal disciplines to develop and/or shepherd patient educational and outreach materials.
Identify and report on quantitative and qualitative metrics to measure the effectiveness of communications strategies, such as analyzing traffic to public facing BPHC web pages.
Monitor and track social media engagement to inform future social media projects or campaigns, and for reporting purposes.
Coordinate with BPHC internal units or subject matter experts on messaging content.
Serve as primary liaison with the agency and division offices of Communications and External Affairs.
Liaise with various Divisions and Divisional leads to align shared messaging about BPHC programs and services.
Liaise with Divisional and agency External Affairs and Communications units.
Assure timely submission of Communications Project Requests (CPR) and other ad hoc BPHC communication needs.
Create or review all public facing communications, including production of patient materials for BPHC clinics.
Develop content for posting on various digital media outlets, including ensuring consistency across communication channels.
Create content for the agencies social media channels to increase social media engagement.
Develop and provide support for communication strategies to promote new initiatives and current services offered at Health Department clinics.
With input from leadership, draft and implement BPHC's external initiatives and strategies.
Perform assignments and other duties as assigned.

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.

Bachelor's degree required, master's degree preferred, in communications, marketing, public relations, advertising, or related field.
Experience in public health, policy, global health policy, or related field is highly preferred.
Demonstrable creativity and documented experience in designing and implementing successful campaigns.
Demonstrated skill and comfort in the development and implementation of a comprehensive communications plan.
Strong knowledge of anti-racism, gender equity, intersectionality, and trauma informed principles.
Values teamwork and collaboration.
Values innovation and out of the box thinking understanding limitations.
Proven ability to plan and implement programs with quantifiable results.
Track record of working effectively with diverse stakeholders.
Excellent oral, presentation and written communication skills required.
Self-starter and ability to work independently, as well as collaboratively in multi-disciplinary teams.
Proficient in Microsoft Word and Excel.
Proven leadership skills, including ability to think and plan strategically.
Fluency in other languages other than English is a plus.

Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
A public sector defined benefit pension plan with steady monthly payments in retirement.
A tax-deferred savings program.
A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
Job Security - you could enjoy more job security compared to private sector employment.

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