Communication Technician (911 Dispatcher)

Portage County • Stevens Point, WI

113d • $24

About The Position

Portage County currently has a rewarding opportunity as a Communication Technician within the Sheriff's Office. Our mission: As Portage County Communication Technicians, we are comprised of people dedicated to preserving the value of life of all citizens, our diverse community, their property, and environment; providing the best possible emergency and non-emergency communications in a caring, professional manner.

Requirements

• High school diploma or equivalent required.
• Must be 18 years old and a US Citizen.
• No felony convictions unless pardoned by the Governor.

Nice To Haves

• Six months or more experience in emergency dispatch or related law enforcement.
• One year work experience or four years of volunteer fire, ambulance, rescue experience.
• Six months or more experience in customer service and/or in a call center environment.
• Public Safety Communications Dispatch diploma from an accredited Technical school.
• One year military communications experience that primarily involved direct voice broadcasting to send and receive messages associated with military police and emergency equipment.
• Information technology experience.

Responsibilities

• Answer 10 emergent 911 phone lines and 9 non-emergent phone lines.
• Monitor over 20 radio channels.
• Page Fire, EMS, Medical Examiner, set off weather sirens, and create and send community alert emergent and non-emergent notifications.
• Provide dispatch services for Portage County Sheriff's Office, Stevens Point and Plover Police Departments, and 33 EMS and Fire Agencies.
• Research information for Deputies, Officers, and Detectives for all three law enforcement agencies, along with UWSP Police.
• Enter warrants for five law enforcement agencies.
• Enter missing persons, stolen vehicles or properties for four law enforcement agencies.
• Enter restraining orders.

Benefits

• Vacation - available on day one!
• Health insurance - your choice of two health plans.
• Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
• Flexible spending account.
• Dental insurance.
• State of Wisconsin Retirement Plan - County contribution of 6.9%!
• Paid holidays.
• Paid sick leave.
• Life insurance - premium paid by the County (must work a minimum of 30 hrs/wk).
• Long term disability insurance - premium paid by the County (must work a minimum of 30 hrs/wk).
• EAP (Employee Assistance Plan) - paid by the County.
• 457(b) Deferred Compensation Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED