Communication Systems Technician

Mobile Communications America Inc • Tyler, TX

88d

About The Position

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Tyler, Texas area to support our fast-growing Voice (MSS) division. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

Requirements

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
• Team-focused with a passion for meeting customer needs.
• Strong communication skills for end users and third parties.
• Resourceful technicians sometimes need assistance/guidance from others.
• Understanding of / willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multimeters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.

Nice To Haves

• A two-year degree in Electronics, IT, or an applicable subject is preferred.
• P25 and/or MotoTRBO experience is preferred.
• CET certification, preferred.

Responsibilities

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, the Service Manager, and the customers.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 24/7 technical support.

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Holiday Pay
• Education Incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees