Communication Systems Operator

Virginia Mason Franciscan Health • Indianapolis, IN

223d

About The Position

Franciscan Health is one of the largest Catholic health care systems in the Midwest, with 12 ministries and access points across Indiana and Illinois. The organization takes pride in hiring coworkers that provide compassionate, comprehensive care for patients and the communities served. The position involves maintaining appropriate documentation of all telecommunications processes, providing general hospital and patient information, answering calls in a friendly and courteous manner, and putting proper emergency plans into action. Additionally, the role requires attending related meetings, maintaining mandated hospital training assignments, assisting in generating and understanding reports with other departments, and answering and dispatching security calls. The alternating shift includes days, evenings, nights, weekends, and holidays.

Requirements

• High School Diploma/GED Required
• 1 year Healthcare Preferred

Responsibilities

• Maintain appropriate documentation of all telecommunications processes.
• Provide general hospital and patient information, answering calls in a friendly and courteous manner.
• Put proper emergency plans into action.
• Attend related meetings and maintain mandated hospital training assignments.
• Assist in generating and understanding reports with other departments as needed.
• Answer and dispatch security calls.

What This Job Offers

• Industry: Ambulatory Health Care Services
• Education Level: High school or GED