Communication Systems Operator
About The Position
The Communication Systems Operator answers calls in a timely fashion and courteously transfers callers to their requested destination. This position is responsible for calmly announcing and accurately notifying necessary personnel in all internal and external emergencies. The Communication Systems Operator knows the purpose, processes, and procedures for all emergency events. The operator possesses a thorough knowledge of all switchboard and telecommunications control room equipment, as well as the ability to problem solve. This position supports the department by demonstrating flexibility in work assignments and supports the facility through teamwork and collaboration. With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
Requirements
- High School Diploma/GED Required
Nice To Haves
- 1 year Healthcare Preferred
Responsibilities
- Page physicians and staff.
- Maintain appropriate documentations of all telecommunications processes.
- Provide general hospital and patient information, answering calls in a friendly and courteous manner.
- Put proper emergency plans into action.
- Attend related meetings and maintain mandated hospital training assignments.
- Assist in generating and understanding reports with other departments as needed.
- Answer and dispatch security calls.
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
