Communication Systems Operator (1.0 FTE Alternating)

Franciscan Alliance, Inc. • Crown Point, IN

3d • Onsite

About The Position

The Communication Systems Operator is a key feature of Franciscan correspondence. This position has the duty of handling communications to all necessary personnel. Communication Systems Operator knows the purpose, processes, and procedures for all emergency events. The operator possesses a thorough knowledge of all switchboard and telecommunications control room equipment, as well as the ability to problem solve. This position supports the department by demonstrating flexibility in work assignments and supports the facility through teamwork and collaboration. WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT Page physicians and staff. Maintain appropriate documentations of all telecommunications processes. Provide general hospital and patient information, answering calls in a friendly and courteous manner. Put proper emergency plans into action. Attend related meetings and maintain mandated hospital training assignments. Assist in generating and understanding reports with other departments as needed. Answer and dispatch security calls. The Alternating shift includes Days, Evenings, Nights, Weekends, and Holidays.

Requirements

• High School Diploma/GED Required

Nice To Haves

• 1 year Healthcare Preferred

Responsibilities

• Page physicians and staff.
• Maintain appropriate documentations of all telecommunications processes.
• Provide general hospital and patient information, answering calls in a friendly and courteous manner.
• Put proper emergency plans into action.
• Attend related meetings and maintain mandated hospital training assignments.
• Assist in generating and understanding reports with other departments as needed.
• Answer and dispatch security calls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees