Communication Specialist

Fort Lewis College • Durango, CO

14d • $46,000 - $51,000 • Onsite

About The Position

The Communications Specialist for Enrollment Management supports the implementation of student communications that advance engagement, retention, and success across Fort Lewis College. This temporary, full-time role focuses on tactical execution—drafting content, building campaigns, and maintaining data accuracy—within the Enrollment Management Communications team. Reporting to the Associate Director of Enrollment Communications, this position creates first drafts of content, builds and tests communications in digital tools, and ensures messages are delivered effectively to students and campus audiences. The Communications Specialist is a key partner in bringing established communication plans to life, contributing to clear, consistent, and brand-aligned messaging across channels.

Requirements

• Bachelor’s degree from a regionally accredited college or university
• Demonstrated skill in writing for digital audiences, including email and web copy.
• Strong organizational skills and attention to detail.
• Technical proficiency in Microsoft Office, Canva, and general comfort with learning new software.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• A demonstrated commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities.

Nice To Haves

• Bachelor’s degree in communications, marketing, English, journalism, or a related field.
• Experience using Slate CRM, Stripo, or similar digital communication tools.
• Familiarity with Campus Groups, Adobe Acrobat Pro, and Creative Cloud (basic use).
• Experience with communication accessibility and tools like Adobe Acrobat and CommonLook for compliance.
• Familiar with working in higher education or student communication environments.

Responsibilities

• Writing and Content Development (30%): Write and edit clear, actionable content for FLC students and families, including emails, web updates, landing pages, and short video scripts. Adapt and elevate templates and previous campaigns to create new, engaging messaging while maintaining voice and tone. Support the development of Skyler the Skyhawk’s voice for student success newsletters and communications. Collaborate with the Associate Director for reviews, feedback, and editing. Maintain assigned sections of the communications calendar and update shared systems with project progress.
• Content Creation & CRM Execution (30%): Build and schedule emails, SMS messages, and event communications using Slate CRM, Stripo, and other communication tools. Elevate design elements and increase quality of communications by supporting with visuals, accessible layouts, and conditional formatting. Conduct A/B testing and quality assurance checks on email builds (links, subject lines, accessibility). Perform basic query management and data population tasks in Slate under the direction of the Associate Director. Support content publication to Campus Groups and the FLC app for student events and announcements. Draft design and layouts for Enrollment Management print materials like event flyers and key information handouts.
• Reporting and Metrics (20%): Navigate Slate and Workday to pull reports, monitor population sizes for communications, and prepare data for analysis. Pull communications KPIs from Slate and web analytics platforms on a regular cadence. Maintain clean, organized reporting documentation for the Associate Director’s review. Compile raw data for campaign tracking and internal analysis.
• Plan Maintenance and Documentation (20%): Attain familiarity with student processes and common navigation in Slate portals and Workday to draft instructions for internal and external use. Support communication procedures by documenting repeatable tasks using Scribe and other relevant software. Maintain process checklists and instructions to improve workflow consistency. Perform light coordination with campus partners for updates, under the direction of the Associate Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level