Communication Specialist

North American Electric Reliability Corporation

About The Position

The Communication Specialist is a key member of NERC’s Communications team and supports the development and execution of high-quality, external-facing communications that inform, engage, and educate stakeholders on NERC’s mission to assure the reliability, resilience, and security of the North American bulk power system. This role requires a highly independent and detail-oriented professional who takes ownership of their work and contributes proactively to the team’s success. The Communications Specialist is expected to identify opportunities, generate ideas, and consistently deliver polished, accurate, and timely communications while collaborating effectively with the Communications department and the broader organization. The position works in a strategic, collaborative department and reports to the Director, External Communications.

Requirements

Bachelor’s degree in communications, public affairs, public relations, or a related field.
Three-to-five years of experience in a communications, public affairs, or public relations environment.
Excellent writing, editing, and verbal communications skills with the ability to produce clear, accurate, and well-organized content. Proven attention to details and commitment to producing high-quality work.
Demonstrated ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
Ability to comprehend highly technical subject matter quickly and translate complex concepts into clear, accessible communications.
Experience working with web content and content management systems required (experience with Optimizely or similar web platforms is a plus but not required).
Ability to collaborate effectively in a service-oriented, cross-functional team environment.
Demonstrated professionalism, discretion, and ability to build trust and maintain credibility internally and externally.

Nice To Haves

Experience working in the electricity industry or with the media is a plus but not required.
Experience with Optimizely or similar web platforms is a plus but not required

Responsibilities

Develop and execute innovative external communications that support NERC’s priorities and that inform, engage, and educate key audiences.
Proactively identify communications opportunities, content ideas, and outreach approaches that align with NERC’s strategic goals and stakeholder needs.
Write, edit, and maintain a variety of materials, including articles, statements, announcements and media releases, talking points, communications plans, and digital content, ensuring clarity, consistency, and attention to detail.
Serve as a core contributor and super user for NERC’s modernized website, including: • Posting and maintaining headlines and priority content, • Managing and updating initiative pages, • Supporting content quality control, • Participating in project team for future improvement phases, and • Serving as backup to the Website Experience Manager as needed.
Coordinate closely with Communications teams—Internal Communications, External Communications, Publications, and Digital Content—to advance and publicize upcoming events, speaking engagements, testimony, etc.
Build and maintain strong working relationships with subject matter experts across NERC’s departments and with communicators in NERC’s six Regions.
Assist in the facilitation of media inquiries and interview requests.
Produce daily news clips and assist in maintaining media lists and media tracking log.
Responsible for daily budget and request in NERC’s finance system, Workday
Other duties as assigned.