Communication Specialist I

Zurich Insurance-posted 3 months ago

$64,600 - $105,900/Yr

Full-time

Remote • Schaumburg, IL

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Zurich North America seeks a Communications Specialist to join a dynamic, collaborative team known for delivering strategic counsel that drive business results. Based in Schaumburg, IL, this hybrid role requires at least three days per week onsite, offering the opportunity to work alongside industry experts and make a real impact through insightful, creative communications. As a Communications Specialist, the selected candidate will assist in the planning, creation, editing and implementation of project-specific communication approaches and materials for both enterprise and marketplace audiences across all channels, including paid, earned, shared and owned media. The Communications Specialist will play a key role in designing, developing and delivering impactful communications that bring Zurich's brand to life and support strategic priorities. Zurich North America is recognized for inventive products, innovative use of technology and consultative expertise, serving mid-sized and large businesses, including over 90% of the Fortune 500. This role offers the opportunity to shape narratives, drive engagement and strengthen Zurich's reputation as an industry leader. Zurich fosters a growth-driven culture, invests in its people and encourages continuous learning and development. Above all, the company champions customer advocacy, putting customers' needs at the heart of every decision.

Plan, create, edit and implement communication strategies and content for enterprise and marketplace audiences across paid, earned, shared and owned channels.
Proactively pitch and secure media opportunities in Tier 1, trade and sector-focused outlets by building strong relationships with journalists and key media contacts, managing media inquiries, and cultivating opportunities for Zurich spokespeople to enhance the company's visibility and reputation.
Develop and deliver engaging content for web, social media and intranet platforms, ensuring alignment with Zurich's brand, key messages and content strategy to drive strong audience engagement and advance strategic objectives.
Collaborate with Communications Account Leads and Design to manage deliverables.
Partner with business units and other stakeholders to support communication needs, deepen knowledge of products and services, and provide counsel on media relations approaches for specific business areas.
Support both short-term and long-term communications projects, providing regular status updates to leadership and partners.
Maintain and update digital channels, monitoring content for accuracy and engagement.
Monitor industry trends, activity and current affairs to inform communication strategies and ensure relevance in media relations.
Track and report on communications activities and metrics, using insights to optimize future campaigns.
Participate in special projects as assigned.

Bachelors Degree in Communications or Marketing or Journalism or Public Relations and 5 or more years of experience in the Communications or Marketing or Media Relations or Public Relations area
High School Diploma or Equivalent and 7 or more years of experience in the Communications or Marketing or Media Relations or Public Relations area
Zurich Certified Insurance Apprentice including an Associate Degree in Communications or Marketing or Journalism or Public Relations and 5 or more years of experience in the Communications or Marketing or Media Relations or Public Relations area

Experience leveraging AI and communications technology to enhance strategic recommendations, improve efficiency and deliver innovative solutions while maintaining high ethical standards.
Demonstrated ability to automate and streamline routine communications tasks for increased productivity (e.g., editing, proofing, reporting, basic research).
Insurance and/or vertical industry acumen, e.g., construction, energy, life sciences, and manufacturing, reflecting both insurance expertise and sector knowledge.
Experience using media relations and web analytics tools, such as Cision and Google Analytics, to track, measure, and report on communications performance.
Strong analytical mindset with experience in competitive insights, crisis prediction and impact assessment.
Experience identifying issues management situations and supporting response and mitigation strategies.
Experience developing and executing communications strategies and campaigns.
Proven media relations skills, including pitching to media outlets and developing strong relationships with journalists and key media contacts.
Proven copywriting skills (a writing test will be assigned during the interview process).
Proficient in Microsoft Office.
Excellent organizational skills.

Competitive compensation including short-term incentive bonuses and merit increases.
Ongoing career development opportunities.
Comprehensive employee benefits package for employees and eligible dependents.

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