Communication Associate

Pella Windows & Doors • Pella, IA

2d

About The Position

The person in this position is responsible for: Assisting with planning and
executing all aspects of customer support. Duties include but are not limited
to: frequent contact with outside consumers, and interface between multiple
sales channels. Required to respond to all internal and external written
correspondence, coordinate tasks, and special projects as requested. This
position requires excellent interpersonal, written communication skills
including good knowledge of sentence structure, the meaning and spelling of
words, rules of composition, and grammar. The role involves using independent
judgement with limited guidance or supervision. An understanding of the
company’s product and process knowledge and applications is highly recommended
to perform the job. The person in this position is expected to carry out the
duties efficiently, attentively and conscientiously.

Requirements

• Excellent interpersonal skills
• Excellent written communication skills including good knowledge of sentence structure, the meaning and spelling of words, rules of composition, and grammar
• Independent judgement with limited guidance or supervision

Nice To Haves

• Understanding of the company’s product and process knowledge and applications

Responsibilities

• Assisting with planning and executing all aspects of customer support
• Frequent contact with outside consumers
• Interface between multiple sales channels
• Respond to all internal and external written correspondence
• Coordinate tasks
• Coordinate special projects

What This Job Offers

• Education Level: No Education Listed