Communication Associate
About The Position
ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy. Are you interested in joining a dynamic company at the center of New England’s energy transition? ISO New England is looking for a Communications Associate to join our dynamic and collaborative communications team, with a particular focus on social media and content development. To be successful in this role, the ideal candidate will have lots of enthusiasm for developing content suitable for different platforms, including media relations, emergency communications, and employee communications. This role provides a terrific opportunity for someone looking to break into the energy communications field and broaden their skills in a growing digital environment. What we offer you: A stable, mission-driven workplace where your impact truly matters A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing Competitive compensation with a base salary + performance bonus Robust benefits package, including: Enhanced 401(k) and financial planning support Tuition reimbursement and professional development Wellness programs, including an onsite gym Free coffee at our onsite café Flexible work hours Employee Business Networks Hybrid work environment (2-3 days/week onsite) Distance-based relocation assistance available
Requirements
- Bachelor’s degree in communications, English, journalism, or relevant field
- Communications experience demonstrated through professional experience, internships, and/or coursework
- Strong writer, with a track record of storytelling – you like to help people better understand a certain topic or issue
- Experience with emergency and/or crisis communications, or other deadline-driven work
- Highly organized and deadline-driven with an ability to multitask
- Natural curiosity – you like asking questions and understanding complicated topics
- Able to work collaboratively with a team, as well as independently
Nice To Haves
- Digital & Creative Tools
- Adobe Suite (Photoshop, InDesign, Illustrator, Premiere)
- Social and email publishing tools
- Analytics platforms (Google Analytics, etc.)
- Energy industry interest
- Spanish language abilities
Responsibilities
- Develop, schedule, and publish content for websites, blog, and social media
- Support video production and visual content development
- Monitor traditional and social media; create reports and metrics
- Assist with media inquiries, press releases, and statements
- Participate in on‑call rotation for after-hours communications needs
Benefits
- Competitive compensation with a base salary + performance bonus
- Robust benefits package, including:
- Enhanced 401(k) and financial planning support
- Tuition reimbursement and professional development
- Wellness programs, including an onsite gym
- Free coffee at our onsite café
- Flexible work hours
- Employee Business Networks
- Hybrid work environment (2-3 days/week onsite)
- Distance-based relocation assistance available
- comprehensive health insurance (medical, dental and vision)
- flexible spending and health savings accounts
- a 401(k) plan with generous employer contributions and a student debt benefit
- life and AD&D insurance
- disability insurance
- critical illness and hospital indemnity benefits
- paid time off
- paid leave
- a wellness program
- an employee assistance program and other great company perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
251-500 employees
