Communication and Outreach Assistant

Heritage Health - Idaho • Coeur D'Alene, ID

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About The Position

Heritage Health is seeking a full-time (1.0 FTE) Communications & Outreach Assistant who thrives on building connections and making a meaningful difference in the community. In this dynamic role, you’ll help shape our public image, drive community engagement, and play a key part in advancing our mission to improve lives every day.

The Communication & Outreach Assistant plays a key role in supporting Heritage Health's marketing and community engagement efforts. engagement initiatives, manages promotional materials, and assists with donor and engagement platforms. The position is dynamic and adaptable, with responsibilities assigned as organizational needs evolve.

Requirements

• Associate’s or Bachelor’s degree in Marketing, Communications, Business, or a related field preferred
• Experience in marketing, communications, or administrative support, preferably in healthcare or non-profit settings
• Familiarity with digital marketing concepts and working with external vendors
• Knowledge of basic marketing principles, including digital and community-based outreach
• Understanding of outsourced digital marketing campaigns and vendor coordination
• Skill in organizing and supporting events, outreach activities, and engagement initiatives
• Ability to manage promotional inventory and track materials efficiently
• Skill in using donor platforms, CRM systems, or engagement databases
• Ability to support EEC-related activities, documentation, and coordination
• Strong written and verbal communication skills
• Ability to manage multiple tasks, prioritize work, and adapt to changing needs
• Skill in using common office and marketing software (e.g., Microsoft Office, email platforms)
• Ability to work independently while collaborating effectively with internal teams and external partners

Responsibilities

• Support digital marketing efforts by assisting with content creation, website SEO optimization, and social media account management.
• Monitor campaign performance, timelines, and deliverables; assist with reporting and recommendations
• Support event planning and execution, including community outreach events, health fairs, and internal initiatives
• Manage promotional inventory, including ordering, tracking, storage, and distribution of marketing materials
• Support EEC activities, including coordination, documentation, and follow-up tasks
• Manage and maintain donor platform and EEC-related systems, ensuring accuracy and timely updates
• Assist with content coordination for marketing materials, social media, email campaigns, and website updates as needed
• Provide general administrative and project support to the marketing team, including tasks delegated as needed
• Ensure marketing activities align with the mission, values, and compliance requirements of Heritage Health
• Regular and predictable attendance is an essential function of this position.
• Performs miscellaneous job-related duties as assigned.

Benefits

• Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
• Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.
• Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
• Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.
• Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
• Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
• Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees