Comms Manager, Email & Signage, Reputation & Content Strategy

About the position

Amazon's Internal Corporate Communications team is seeking a Communications Manager to own content programming and channel optimization for internal newsletters content and digital signage channels. You'll drive day-to-day excellence in these channels while identifying opportunities for innovation and improvement. This role requires strong editorial judgment, data-driven decision making, and the ability to execute strategic initiatives across two key internal communications platforms.

Responsibilities

• Own daily operations of email newsletters and digital signage channels
• Execute content programming strategy aligned with your org objectives
• Drive quality standards and best practices across organizations and stakeholders
• Manage channel performance metrics and reporting
• Develop weekly and monthly channel-specific content calendars
• Identify channel-specific opportunities for proactive content creation for our newsletter and digital screens program
• Optimize content mix and timing
• Execute A/B testing to improve engagement
• Monitor and analyze channel metrics
• Implement audience targeting strategies
• Drive continuous improvement through testing
• Provide regular performance insights to stakeholders
• Coordinate with Editorial, Events, and Business Partners on content needs
• Guide digital signage content submitters on best practices
• Partner with Design on visual assets
• Collaborate with Channel and Product teams on improvements
• Lead channel-specific initiatives
• Manage content production timelines
• Coordinate cross-channel promotions
• Document processes and best practices