Commissioning & Service Manager - New Home Solar

A2B Development Inc•Wildomar, CA

48d•Hybrid

About The Position

This position is primarily office-based, providing operational and administrative support while overseeing the day-to-day activities of field technicians. Although most responsibilities can be performed from the office, the role requires periodic travel to job sites and field locations to conduct inspections, support teams, observe work quality, address escalated issues, and maintain strong communication with field staff. Travel may include both scheduled visits and occasional short notice needs depending on project demands. Reliable transportation and the ability to visit active job sites are essential.

Requirements

Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Must have experience managing online calendar programs (e.g., Outlook Calendar).
Must have experience in CRM, ERP, or similar operations management software.
Proficient in Microsoft Suite, digital communication, etc.
High school diploma or equivalent.
2+ years of experience in residential solar installation, commissioning, or warranty/service.
Strong understanding of solar PV system components and performance testing.
Familiarity with single-family new construction environments and timelines.
Valid driver’s license with clean Motor Vehicle Record (MVR).
Possess a valid driver’s license.
Have a minimum of 3 years of licensed driving experience.
No disqualifying violations (see definition below) within the past 5 years.
No pattern of high-risk driving behavior in the past 3–5 years, including repeated minor violations or at-fault accidents.

Nice To Haves

Must have experience with Enphase, Tesla, and SolarEdge monitoring platforms with ability to generate and manage customer profiles.
Confident in solar system troubleshooting, inverter configuration, and performance validation.
Excellent communication skills with homeowners, site supers, and internal teams.
Organized and detail-oriented with strong documentation habits.
Able to read and interpret installation drawings, one-line diagrams, and manufacturer specs.
Knowledge of applicable NEC, building, and safety codes.
Comfortable using mobile tools/apps for service documentation.
Ability to lift 50 lbs., work in attics and tight spaces, and maneuver job sites safely

Responsibilities

Facilitate and manage field service techs to commission PV systems post-installation, ensuring safe activation and proper functionality.
Facilitate internal final inspections of solar system installations to verify workmanship, code compliance, and readiness for activation.
Respond to service and warranty requests from homeowners and builders.
Troubleshoot system performance issues, perform basic repairs or coordinate resolutions with subcontractors.
Clearly communicate system operations and maintenance expectations to homeowners.
Maintain detailed records of activations, service visits, findings, and resolutions in CRM or service platform.
Ensure all work complies with safety protocols and building/electrical codes.
Act as a field representative of Solara, delivering a professional, friendly experience for homeowners.
Regularly travel between active communities and job sites within assigned territory.
Identify and report trends or recurring issues to internal teams for quality improvement.
Other duties as assigned.