About The Position

As a Coordinator Marketing Linkage, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. A typical day will include engaging with hotel guests at desk locations and providing elevated customer service. You will be responsible for scheduling sales presentations and managing customer expectations, ensuring that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about products and services. You will use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Requirements

  • Highly motivated with sales or customer service experience.
  • Enjoy interacting with guests either in person or by phone.
  • Available to work a flexible schedule to include weekends and holidays.
  • Concierge and/or sales experience preferred.
  • Position may require background and drug screening.

Nice To Haves

  • Experience in a customer-facing role.
  • Background in hospitality or sales.

Responsibilities

  • Engaging with hotel guests at desk locations and providing elevated customer service.
  • Scheduling sales presentations and managing customer expectations.
  • Providing the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensuring that all guests who attend a sales presentation meet eligibility requirements.
  • Using persuasive techniques that maximize revenue while maintaining existing guest loyalty.
  • Greeting guests and anticipating their needs.
  • Interacting with colleagues and guests professionally and promptly.
  • Contributing to team goals.
  • Following company policies and safety procedures.

Benefits

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Medical/Dental/Vision/401K opportunities
  • Travel discounts
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities
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