Commission Statement Specialist

Cross Insurance•Bangor, ME

11d•$20 - $21

About The Position

The Billing Applications Team is seeking an individual to join us, someone who thrives in a collaborative environment, possesses meticulous attention to detail, and communicates effectively in a dynamic setting. We require someone forward-thinking, adaptable to change, and with a solid background in insurance billing processes and agency management systems. The Commission Statement Specialist will play a pivotal role in assisting the direct bill commission billing team.

Requirements

High school diploma or equivalent and at least one year experience in an administrative role
Knowledge and experience with Microsoft Excel and M365 environment
Strong communication skills
Ability to work in fast paced environment
Solid relationship management and performance management skills
Strong customer service orientation
Proven analytical and problem-solving skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Good written, oral, and interpersonal skills
Ability to conduct research into issues and products as required
Ability to present ideas in business-friendly and user-friendly language
Highly self-motivated and directed
Keen attention to detail
Team oriented and skilled in working within a collaborative environment

Responsibilities

Retrieve commission statements from carrier websites, emails or mail and maintain organized electronic filing systems
Communicate with carriers by phone or email to obtain missing statements
Assist Operations Team in maintaining carrier logins
Manage return commission statements and coordinate payments to carriers in collaboration with the finance team
Process commission statements in agency management systems or other supporting software
Complete monthly postings in accordance with the established month-end cycle set by Finance & Accounting
Participate in data cleanup initiatives to ensure data integrity