Commission Aide

City of Dayton • Dayton, OH

5d

About The Position

This position provides administrative support to the mayor or city commissioners, including managing correspondence, scheduling meetings and phone calls, ensuring materials are prepared for meetings, answering telephone calls, and handling travel requests. Screens and prioritizes a large volume of telephone and mail communication directed to the Commissioners. Incumbent provides constituent services including receiving, following-up, and responding to citizen complaints and inquiries; records the complaints or questions, forwards to the appropriate person, and responds to citizen by telephone or correspondence when the City takes action and the complaint is resolved. The incumbent will also assist on special projects, which may include planning for special events. This may require participation outside of normal business hours; flexibility and a willingness to respond to changing priorities are critical skills in this position. Excellent organizational and communication skills are required and the ability to maintain confidentiality is of utmost importance due to the sensitive matters handled by the Commission Office.

Requirements

• Associate Degree in Public Administration or a closely related field AND 3 years of experience in public administration, policy development, or program administration; OR High School diploma (or G.E.D.) AND 5 years administrative clerical experience for an executive, director or manager, preferably in government but not required.
• Must possess a valid driver’s license at time of appointment and maintain thereafter as a term and condition of continued employment.
• Applications must specifically address each of the minimum qualifications, directly showing how each is met.
• A background investigation and evidence of Employment Authorization and Identity is required prior to employment.
• All candidates must pass any level of background investigation applicable to the position, including current city employees seeking transfer, promotion, demotion, etc. into a classified position.
• Final appointment is contingent upon the applicant passing a job-related medical examination including drug screen.
• Applicants offered employment with the City will be required to pass a nicotine screening.
• Newly hired employees must remain tobacco and nicotine free as a condition of continued employment.

Responsibilities

• Managing correspondence
• Scheduling meetings and phone calls
• Ensuring materials are prepared for meetings
• Answering telephone calls
• Handling travel requests
• Screening and prioritizing a large volume of telephone and mail communication directed to the Commissioners
• Providing constituent services including receiving, following-up, and responding to citizen complaints and inquiries
• Recording the complaints or questions, forwards to the appropriate person, and responds to citizen by telephone or correspondence when the City takes action and the complaint is resolved
• Assisting on special projects, which may include planning for special events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree