Under the direction of the Commissary Manager, the Commissary Supervisor is responsible for the coordination of Commissary at the jail so that each location receives the correct product. This role involves supervising the receiving, tagging, pricing, and storing of all incoming merchandise, assigning daily tasks to Gift Commissary staff, and ensuring that tasks are performed correctly and in a timely manner while maintaining high standards of customer service. The supervisor coordinates the movement of incoming merchandise to the retail office, storage areas, and/or display floor, and may cashier when vital to expedite the processing of guests' purchases. Additionally, the supervisor orchestrates special projects (i.e. holidays, events, book signings, etc.) when necessary, follows through with information to team members on new products or procedures, works with the General Manager and Commissary Manager to take inventory, and ensures complete productivity on the floor. A full understanding of the point-of-sale system is required, and the supervisor assists all guests in any possible way, trains new hires on the POS system, overall safety, and job responsibilities, and follows, implements, and follows up on all emergency procedures.
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Education Level
High school or GED
Number of Employees
5,001-10,000 employees