Commissary Supervisor

Wilderness Resort•Sevierville, TN

About The Position

Commissary Supervisors are responsible for assisting with receiving, accounting for and delivering of food and other products and shipping and receiving. Constant hands-on attention must be given to the delivery of food and beverage, and timely delivery of courier packages to the department/departments. Additionally the Commissary Supervisor will help with monthly inventory counts and control all equipment stored in the Supply Commissary including excess items stored in the Off-site Warehouse.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Tennessee Driver’s License or ability to obtain one within 30 days of employment
ServSafe Certification
All required in house F&B Classes/Training
Patience and creative communication when deal with international students.
Strong leadership skills and ability to motivate people.
Requires good negotiation and listening skills.
Ability to act independently with little supervision.
Skilled in problem solving and staff training.
Efficiently handle multiple duties.
Requires the ability to operate various office equipment to include a computer, word processing, spreadsheets, voice mail, copier, fax, and calculator.
Requires a good understanding of company policies and procedures.
Ability to handle stressful situations
Good attendance and punctual.
Exhibits professionalism.
Exhibits good grooming habits.
Wears the proper uniform.
Works efficiently.
Follows all resort and office policies and standard operating procedures.
Conducts themselves in a professional manner with a positive attitude.

Responsibilities

Receives incoming products and materials – primarily perishable and non-perishable food products.
Requires inspection of incoming products/packages to confirm and reconcile paperwork with order.
Notifies and/or delivers products to all food/merchandise outlets.
Assists in loading products to correct area (i.e., freezer, etc.) in a timely manner, so products don’t spoil.
Cleans and organizes inventory areas, or assigned tasks to Commissary Assistant.
Assists with monthly inventory.
Daily entering the food and beverage invoices to the inventory system
Enter the food & beverage invoices to “Invoice and Coding” spreadsheet.
Review and research the adjustment required and fix the issues
Daily data sync all commissary scanners
Daily review the payroll and approval the worked times. Also do the scheduling.
Order the food and paper items from vendors and make sure we don’t run out the items
Communicate with Kitchen Managers and F&B Director for any special order items to order
Order the beverages and make sure the liquor room shelves are fully stocked.
Daily walk around the commissary to make sure the shelves are organized and fully stocked
Be sure consistently organize the freezer and rotation FIFO
Review the cooler and freezer for old items or dead stocks that needs to be move and use up. Please let Kitchen Managers know these items.
Print the inactive report on commissary and turn into Kitchen Manager.
When possible stay in the commissary and let the runners deliver the products. Assist in building the carts for the runners.
Keep the loading dock free of delivered packages; delivery in timely manner
Training the Commissary Assistants. Follow up the training to make sure it is done correctly.
Check your email daily and respond if applicable
Requires ability to safely use Company vehicles to deliver items, as needed.
All other duties as assigned by management.