El Dorado, KS - Commissary Delivery Representative

UNION SUPPLY GROUP INCEl Dorado, KS
4dOnsite

About The Position

Distribution of commissary orders/products to individual detainees in an assigned area within a Correctional Facility

Requirements

  • Minimum of a high school diploma
  • Basic computer skills
  • Two years of work experience
  • Good customer service skills

Responsibilities

  • Collect inmate orders sheets (per facility procedures if applicable).
  • Process commissary orders through computerized commissary software program (if applicable).
  • Research and/or answer Offender requests and/or written complaints concerning commissary services.
  • Unload and verify orders/product received at the facility from the USCS Distribution Center.
  • Conduct inventory counts of bulk products received as necessary.
  • Supervise inmate workers (if applicable)
  • Transport orders/product to assigned distribution area within the facility.
  • Positively identify all Offenders receiving orders prior to distributing each order.
  • Distribute commissary orders to Offenders; permit the Offenders to verify the order contents.
  • Note any and all discrepancies identified within the order at the time of distribution on all copies of the delivery receipt.
  • Obtain signature of Offender receiving the order.
  • Provide Offender with copy of delivery receipt.
  • Retain a signed copy of the order receipt for record retention.
  • Account for all delivery receipts from the delivery process.
  • Account for all non-delivered commissary orders from the delivery process.
  • Retain and dispose of all trash generated during the delivery process.
  • Process any credits associated with the distribution process through the commissary system software.
  • Maintain a local commissary menu for Offenders.
  • Attend any facility required training/meetings.
  • Act as a Liaison between the Facility and USCS
  • Perform other duties as assigned by supervisor.
  • Retain and maintain correctional facility security clearance.
  • Lift orders or packages which weigh up to 50 lbs.
  • Attend initial and annual facility orientation and training, and remain current in any certifications as required by the Facility.
  • Know and follow all rules, regulations, security policies and procedures of the detention facility.
  • Know and follow the policies and procedures outlined in the company’s employee handbook and USCS’s local Operations manual.
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