Commercial Underwriting Support Center Internship

Merchants Insurance Group • Buffalo, NY

4h • $20 - $20 • Hybrid

About The Position

Merchants Insurance Group, a leading Property and Casualty Insurer in the
Northeast, is looking for is looking for a highly motivated Commercial
Underwriting Support Center Intern interested in learning and applying their
skills in a corporate capacity. You will be working directly with colleagues and
learning about diverse topics including general insurance, underwriting, claims,
loss control, premium audit and data reporting.

Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the
A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to
Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a
Top Private Company (2019-2025). Merchants was also granted the Ward’s 50®
designation as a top-performing property-casualty insurance company for four
consecutive years (2021-2024) and has been granted the Ivans Spark Award for
innovation (2024-2025). In October 2024, Newsweek and Statista included
Merchants Insurance Group on their first-ever America’s Most Reliable Companies
list, which highlights organizations that other companies can feel confident
doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one
of only 300 companies to make the list.

Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule
requires 2 full days per week in the office, with the option to work the
remaining days at home or in the office. This exciting Hybrid Work benefit
offers colleagues a flexible work schedule with the ability to remain connected
with their Merchants team and colleagues.

Requirements

• Candidates should be pursuing a 4-year college degree.
• An interest in pursuing a career with a property and casualty insurance company is desired.
• Full-time, paid internship at $20.00 hourly starting May 2026 through August 2026 based on school schedule. A minimum commitment of 2-3 months is required.
• Strong written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to work both independently and as a team in a hybrid work environment
• Has a willingness to take on a diverse set of projects and deliver high quality work

Responsibilities

• Assist the Support Center in daily task operations including Indexing, Scanning, Endorsement processing, Cancellation Processing, and motor vehicle records (MVR) pulls.
• Property and Casualty Training – Learn through the Property and Casualty Principles book about Property and Casualty Insurance, lines of business, and the different aspects of the insurance world.
• Training and Development – Work with colleagues to learn more about diverse topics including general insurance, products, underwriting, claims, loss control, premium audit, and data reporting.
• Ad-hoc analytical projects including end of Non-Renewal Project, One Note consolidation, and procedure improvements.

Benefits

• Welcoming and positive work environment.
• Flexible work arrangements.
• Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern