Commercial Underwriting Manager-Hybrid

First American Financial • Irvine, CA

62d • Hybrid

About The Position

Join First American National Commercial Services - Lead, Inspire, and Make an Impact At First American, we're more than a leader in title insurance - we're a trusted partner in helping clients close complex commercial real estate transactions with confidence. We're looking for a dynamic Underwriting Manager to join our team and lead a group of talented professionals dedicated to excellence, innovation, and service. In this role, you'll manage the day-to-day operations of a team of Underwriters who provide underwriting expertise and guidance to our company personnel, agents, and customers. You'll play a key role in ensuring the smooth and accurate issuance of title insurance commitments and policies by applying sound underwriting standards, industry knowledge, and leadership within your delegated authority. As a trusted advisor and team leader, you'll collaborate across departments to drive consistency, ensure compliance, and support exceptional service delivery in real estate settlement transactions. This is a chance to make an impact in a respected national organization known for integrity, stability, and growth opportunities.

Requirements

• Juris Doctor preferred. Bachelor's degree or equivalent combination of education and experience
• 5-7 years of directly related experience in the Title Industry
• 3-5 years demonstrated experience in a supervisory or management role preferred
• Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships.
• Strong capacity to communicate the function's vision and the department's direction and set aligned goals. Provides resources and creates systems to measure results. Familiar with competitor, financial and industry dynamics.
• Actively recruits, retains, and develops talent and holds employees accountable for results. Leads change, manages conflict, and fosters collaboration.
• Drives and models customer loyalty, manages customer expectations, solicits customer feedback, and ensures commitments are met.
• Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.
• Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.

Responsibilities

• Manages and sets priorities of the daily operations of a large national commercial services office
• Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams.
• Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements.
• Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management.
• Support dynamic sales team with customer interactions relaying underwriting decisions, considerations and education on title insurance products.
• Serve as an initial escalation point of contact for internal and external customers on underwriting issues.
• Other duties as assigned

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 5,001-10,000 employees