Commercial Technology Account Executive, QSight

Owens & MinorAtlanta, GA
$80 - $95

About The Position

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch 140+ years serving healthcare Over 14,000 teammates worldwide Serving healthcare partners in 80 countries Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland 40+ distribution centers Portfolio of 300 propriety and branded product offerings 1,000 branded medical product suppliers 4,000 healthcare partners served Benefits Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates. Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program. Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage. Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs. Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family. Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits. Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave. Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you. The anticipated salary range for this position is $80-95k Base salary, plus an uncapped variable target of 60K, at plan and uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.

Requirements

  • Bachelor’s degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
  • Over one year and up to three years of related experience preferred.
  • Or any combination of education and experience to meet the above requirements.
  • Has experience leading company transforming projects
  • Ability to implement sales strategies.
  • Demonstrated persuasion, negotiation, and influencing skills.
  • Ability to follow up and follow through to ensure customer commitments are kept.
  • Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
  • Demonstrated knowledge of competitive products, pricing, strategy, accurate/appropriate market share, etc. as well as knowledge of O&M products.
  • Awareness of applicable government regulations and their impact on the business.
  • Demonstrated project planning and organizational skills.
  • Ability to develop long range plans to accomplish territory objectives.
  • Ability to meet deadlines.
  • Ability to work independently as well as part of a team.
  • Ability to recognize business or incremental sales opportunities.
  • Ability to display sound business judgement on a consistent basis.
  • Honesty and integrity.

Responsibilities

  • Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
  • Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
  • Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
  • Searches for opportunities to introduce additional technology services into existing customer accounts.
  • Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
  • Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and/or newly expanded accounts.
  • Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
  • Work with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
  • Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
  • Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
  • Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
  • Supports achieving savings expectations and targets set forth in contractual agreements.
  • Assist with onsite training clinical staff on use of the technology platform.
  • Participates in commercial technology implementations and provides support in geographical area.
  • May act as commercial technology special project lead on assigned accounts.
  • Will support billing for technology services and submit requests to bill when needed as well as support A/R review to ensure accounts are always in good standing.
  • Generates Leads for other Owens & Minor commercial offerings.
  • Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required.
  • Performs additional duties as directed.

Benefits

  • Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
  • Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
  • Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
  • Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
  • Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
  • Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
  • Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
  • Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Number of Employees

5,001-10,000 employees

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