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The Commercial Strategy & Operations Associate at Charlie Health will play a pivotal role in shaping the company's commercial strategy and enhancing operational efficiencies. This position involves collaborating with Revenue Cycle Management (RCM) teams to identify operational improvements, design and implement new processes, and monitor their effectiveness. The associate will also become a subject matter expert in insurance revenue collection, drive commercial KPIs, and manage new care models alongside functional partners, contributing significantly to the organization's mission of improving mental health treatment access.