Commercial Services Analyst - Aspen Hospitality

Aspen Skiing Company • Denver, CO

95d • $75,000 - $85,000

About The Position

The Commercial Services Analyst is a detail-driven, solution-oriented professional who supports strategic initiatives that drive revenue and improve operational efficiency. This role leads data analysis, streamlines reporting, and develops presentations that inform key business decisions. From optimizing systems to managing sales data and supporting daily operations, The Commercial Services Analyst plays a vital role in high-impact, cross-functional projects, supporting Sales & Revenue departments. This position reports to the Vice President of Sales.

Requirements

• Bachelor’s degree preferred
• 2 years of hospitality experience required
• 2 years in hotel sales preferred
• Proficient knowledge in industry-specific business trends and research data
• Proficient knowledge in Microsoft Office Suite
• Able to exercise independent judgment and act on it
• Excellent analytical, mathematical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed
• Ability to effectively prioritize and execute tasks while under pressure
• Experience working in a team-oriented, collaborative environment
• Ability to maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership
• Ability to manage competing resources and priorities
• Ability to present findings clearly and makes recommendations for action
• Ability to maintain documentation regarding various projects, processes and operations

Responsibilities

• Analyze data of an organization to spot trends and assess risks, which helps predict outcomes for business decisions, identify opportunities and make recommendations
• Seek out new market insights and business opportunities through research and analysis - Assisting with core business development activities
• Work closely with commercial (sales/revenue/marketing) and operational leadership to develop and implement processes to execute group, events, and leisure business effectively to drive customer satisfaction and retention
• Liaison and monitor data integrity issues with core operating systems/platforms including, but not limited to, Delphi FDC, Meeting Broker, HMS, Duetto, Cvent.
• Define and implement process enhancements to allow VP of Sales and Commercial team to manage daily operations, including escalations, efficiency performance, and workflow design
• Write data-backed reports to support the VP of Sales in making strategic business decisions
• Develop financial models that forecast business outcomes and profits
• Prepare presentations for the VP of Sales to deliver to key stakeholders, including ELT and ownership
• Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Assess options for process improvement, including business process modeling including quantifying business intelligence with economic models to evaluate new opportunities
• Create process models, specifications, diagrams, and charts for presentations
• Assist with budget cycle and communication including: STRCast, Reporting, Transient and Group mix, BI Uploads
• Other duties as assigned

Benefits

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree