Commercial Service Technician - New Orleans

Restaurant Equipment Maintenance Corporation

177d

About The Position

Smart Care is seeking a Commercial Kitchen Service Technician in New Orleans, LA. This full-time, regular, non-exempt position offers a sign-on bonus and includes on-the-job training with available on-demand technical support, as well as ongoing formal hands-on and classroom training at our National Training Kitchen. The role provides opportunities for professional CFESA certifications and potential advancement, along with a company service vehicle, fuel card, tablet, and cell phone for business use. The position also includes a market-leading benefits program, including 401k and paid time off, and encourages career growth through advanced technician and management positions.

Requirements

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver's license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.

Nice To Haves

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment.
• Communicate with manufacturers as needed to assist with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Benefits

• On-the-job training with available on-demand technical support.
• Ongoing formal hands-on and classroom training at our National Training Kitchen.
• Professional CFESA certifications with potential for advancement.
• Company service vehicle, fuel card, tablet, and cell phone for business use.
• Market-leading benefits program including 401k and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED