Commercial Service Tech 1

Commercial Tire • Quincy, WA

93d

About The Position

Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter! We offer an exceptional benefits package that includes comprehensive medical, dental, vision and life insurance coverage. Our employees enjoy valuable stock options, a robust 401(k) plan, and an ample PTO package that ensures you have the time you need to recharge. If you're looking for a workplace that values you and your well-being, we'd love to hear from you! Must live in or close to Wenatchee, WA.

Requirements

• Must be 18 years of age.
• Valid Driver's License and Insurable Driving Record (Required).
• TIA training requirement.
• High school diploma or equivalent.
• Ability to meet DOT driving requirements.
• Regular attendance and punctuality is essential.

Responsibilities

• Maintains existing customer base by servicing customers' needs that include mounting, dismounting, balancing and repairs on site and off site for customers.
• Inspects and diagnose service and tire problems.
• Communicate necessary repairs and/or replacement of parts, recommend additional preventative services and helps sell services to the customer, if warranted.
• Provides excellent customer service to existing accounts by staying in touch, immediate follow-up and resolving issues.
• Ability to take on call and after hours calls.
• Completes service orders; process tickets, invoices and bills out customers, verifies credit status of customer, makes billing adjustments, initiates purchase orders for parts, assist with updating information on the computer and maintains records/files for follow-up.
• Operates air compressor, impact gun, hub-cap hammer and other various machines and tools.
• Maintains vehicle cleanliness and mechanical maintenance, and ensures vehicle registration, insurance, safety and OSHA materials and devices are up-to-date.
• Submits fuel receipts to accounting to process.
• Performs tire work (retail and/or commercial, on and off site).
• Performs other duties as assigned or needed.
• Mount and dismount, air pressure checks and repairs (fleet checks).
• Ensures lug nuts are tightened to the proper torque specifications.
• Performs fleet inspections and properly documents.
• Completes all other duties as assigned.
• Supports company safety and operational standards and adheres to all requirements, including driving requirements.
• Completes all necessary training including TIA training and other requirements.
• Demonstrates Commercial Tire Technician requirements.
• Demonstrates over a 6-month period the ability to conform to DOT and Commercial Tire driving requirement and follow applicable Company Policies.
• Demonstrates how to write up castings for retreads or scrap.
• Has mentored a Commercial Tire Tech.

Benefits

• Comprehensive medical, dental, vision and life insurance coverage.
• Valuable stock options.
• Robust 401(k) plan.
• Ample PTO package.

What This Job Offers

• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED