Commercial Service Tech 1

Commercial Tire • Emmett, ID

127d

About The Position

Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter! We offer an exceptional benefits package that includes comprehensive medical, dental, vision and life insurance coverage. Our employees enjoy valuable stock options, a robust 401(k) plan, and an ample PTO package that ensures you have the time you need to recharge. If you're looking for a workplace that values you and your well-being, we'd love to hear from you! The position involves maintaining an existing customer base by servicing customer needs that include mounting, dismounting, balancing and repairs on site and off site for customers.

Requirements

• Must be 18 years of age.
• Valid Driver's License and Insurable Driving Record (Required).
• TIA training requirement.
• High school diploma or equivalent.
• Ability to meet DOT driving requirements.
• Regular attendance and punctuality is essential.

Responsibilities

• Inspect and diagnose service and tire problems for customer vehicles.
• Communicate necessary repairs and/or replacement of parts, recommend additional preventative services and help sell services to the customer, if warranted.
• Provide excellent customer service to existing accounts by staying in touch, immediate follow-up and resolving issues.
• Complete service orders; process tickets, invoices and bill out customers, verify credit status of customer, make billing adjustments, initiate purchase orders for parts, assist with updating information on the computer and maintain records/files for follow-up.
• Operate air compressor, impact gun, hub-cap hammer and other various machines and tools.
• Maintain vehicle cleanliness and mechanical maintenance, and ensure vehicle registration, insurance, safety and OSHA materials and devices are up-to-date.
• Submit fuel receipts to accounting to process.
• Perform tire work (retail and/or commercial, on and off site).
• Mount and dismount tires, perform air pressure checks and repairs (fleet checks).
• Ensure lug nuts are tightened to the proper torque specifications.
• Perform fleet inspections and properly document.
• Support company safety and operational standards and adhere to all requirements, including driving requirements.
• Complete all necessary training including TIA training and other requirements.
• Demonstrate Commercial Tire Technician requirements.
• Demonstrate how to write up castings for retreads or scrap.
• Check a bar code and explain the screen.
• Acquire all pictures/documents required by accounts.
• Follow proper procedures for a service call on the side of the road (cones, flashers, parking, etc.).
• Have a basic understanding of matching tires/where and why to install.
• Mentor a Commercial Tire Tech.

Benefits

• Comprehensive medical insurance.
• Dental insurance.
• Vision insurance.
• Life insurance coverage.
• Valuable stock options.
• Robust 401(k) plan.
• Ample PTO package.

What This Job Offers

• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED