Commercial Security Alarm Technician

Brinks Home • Rockvale, TN

401d

About The Position

Brinks Home is seeking a determined Commercial Security Alarm Technician to perform service, installation, and inspection of security systems. This role emphasizes teamwork, accountability, and customer focus while ensuring compliance with safety standards and regulations. The technician will work independently and collaboratively, providing guidance to junior staff and assisting senior personnel as needed.

Requirements

• Willingness to learn in an ever-changing industry.
• Basic knowledge of low voltage electronic systems.
• Ability to work in a high-stress environment and meet strict deadlines.
• Knowledge of Access, Fire, Intrusion, and VST systems.
• Basic understanding of IT and networking infrastructure.
• Experience with hand tools and various power tools.
• Basic computer skills (Microsoft Word, Excel, and Outlook).
• Understanding of drawings, blueprints, plans, and job specifications.
• Ability to work well with individuals at all levels of the organization and with customers.
• Ability to work independently with a team-oriented attitude.
• Maintain proper dress code and appearance.
• Possess a valid driver's license.
• Willingness to travel.
• Ability to pass an extensive background check and drug screening process.
• Able to obtain NICET I Certification.

Responsibilities

• Perform installation and service of low voltage systems according to Brinks Home standards and safety policies.
• Facilitate service of common systems through effective communication and organization.
• Service and repair common systems in the area.
• Assist senior personnel with complex systems service.
• Provide training and support to less senior technicians.
• Responsible for customer onboarding.
• Operate job-related mechanical equipment such as bucket trucks and scissor lifts.
• Communicate work progress according to accepted procedures.
• Complete all required UL, FM, and Mercantile paperwork.

Benefits

• Medical, Dental, Vision insurance
• 401(k) with Employer Match
• Paid Time Off & Paid Holidays
• HSA/FSA options
• Life & AD&D Insurance
• Disability Coverage
• Maternity/Parental Leave
• Mental & Physical Health Benefits
• Employee Resource Groups
• Volunteer Hours
• Discounted Equipment & Monitoring
• Employee Referral Program
• Continuing Education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed