Commercial Sales Training Specialist, Lancaster, PA

Armstrong World Industries•Lancaster, PA

8d•$65,000 - $105,000•Onsite

About The Position

Armstrong World Industries, Inc. has a job opportunity for a Commercial Sales Training Specialist in Lancaster, PA. The Commercial Sales Training Specialist will be responsible for collaborating with others to develop and execute learning and retention initiatives. Additionally, the Commercial Sales Training Specialist will be involved in continued sales process learning for channel customers as well as sales employees. What’s in it for you! Opportunity to work within a collaborative and supportive team environment Opportunity for growth and development

Requirements

Four-year college degree or equivalent industry/functional experience
Professional level communications skills, relationship-building skills

Nice To Haves

LEED AP, LEED GA, CSI - CDT/CCPR desired, but not required
Technical/product knowledge and skills
Knowledge/understanding of construction processes
Communications skills – oral and written
Presentation skills
Organizational skills
Networking skills
Relationship skills
Passion and enthusiasm
Results-oriented
Team player
Teacher/coach
Innovator [identify opportunities for new/improved processes]
Problem-solver

Responsibilities

Develop and plan classes to ensure an exceptional learning experience for participants. This encompasses classes conducted virtually as well as in-person, both in Lancaster and other locations such as regional training centers, distributor sites, manufacturing plants, and so forth.
Lead in-person and virtual training classes for customers and Armstrong sales reps that cover all categories of the Armstrong offering as well as key sales processes.
Identify and address training demands based on collected data, company initiatives, and changing business needs.
Train and on-board new Armstrong sales reps.
Measure training program effectiveness through participant surveys and sales management feedback.
Identify and implement improvements to continually advance training programs.
Integrate functional SME’s, Marketing, Technology, IT and CFC resources into cohesive training process.
Shared responsibility with the rest of the team to manage Armstrong training center email inbox and registrations on our LMS (Learning Management System).