Commercial Sales Representative

First American•Columbia, DC

1d•Onsite

About The Position

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. The Commercial Sales Representative develops and retains a quality commercial client base with large businesses with significant real estate holdings in a variety of capacities through the acquisition of new business and maintenance of existing customers. Commercial Sales Representatives interface with division management and legal counsel on complex real estate and zoning regulations and have an ongoing responsibility for maintaining the customer relationship and servicing customer needs throughout the entire sales order, shipping, billing, and customer payment, with follow-up for future business.

Requirements

High School Diploma or equivalent
2- 5 years of successful residential Title/Real estate industry experience
Proven track record of meeting and exceeding sales goals
Requires a valid driver’s license
Ability to listen to customers and understand their needs and objectives to better respond and provide solutions
Applies diplomacy and tact
Demonstrates persistence, tenacity and consistency in pursuing revenue opportunities
Strong interpersonal communication skills
Flexible with the ability to adapt strategy to changing conditions
Understanding of market and competition with the ability to identify external threats and opportunities
Ability to persuade and influence others
Strong negotiation skills
Visibility requires maintaining a professional appearance and providing a positive company image to the public

Responsibilities

Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base
Communicates proactively with and responds in a timely manner to clients
Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources
Develops and executes a call plan for the area assigned to include calls on and appointments with qualified real estate agents, brokers and their staff, lenders and attorneys
Assesses individual client needs and develops, presents and implements a plan to meet those needs
Is highly visible in his/her marketing area by attending real estate industry functions and participating in community and real estate
Displays or demonstrates product, using samples or catalog, and emphasizes salable features
Effectively creates or adapts and delivers group and individual presentations to customer groups, target customers, cooperating agents and others