COMMERCIAL SALES MANAGER

Glock•Houston, TX

22d

About The Position

General Purpose: To represent the commercial marketing interests of the business of GLOCK, Inc. in assigned territory. To promote company products and further sales of company products in assigned territory (Region 2, OK, TX). Supervisory Responsibilities: None Duties and Responsibilities (other duties may be assigned): In the commercial market, establish and develop relationships with active retail firearms business to promote company product, distribute product information to assist with sales, and provide company information to owners and sales personnel. In law enforcement agencies, establish and develop relationships with persons tasked to recommend firearms for department procurement and deployment and to utilize customer relationships to stay abreast of and report customer concerns relative to potential product issues to the Regional Manager, National Sales Manager and GLOCK Warranty Department. Conduct demos and product information presentations in connection with soliciting sales. Quickly report customer complaints to the appropriate department and report adverse conditions that exist in assigned territory which could have a negative effect on company sales. Communicate and coordinate with the In-house Commercial, Stocking Dealer and Range Program Departments. Represent GLOCK, Inc. in a professional manner at trade shows, GSSF (League) matches, GLOCK days and other business functions to promote products and to provide technical information and demonstrations to current and prospective customers. Demonstrate GLOCK, Inc. products to Stocking Dealer’s Sales Staff. Update calendar with work schedule and share with the Regional Manager and National Sales Manager. Submit weekly expense reports to the Accounting Department. Submit monthly activity and summary reports to the Regional Manager. Analyze and control expenditures to conform to budgetary requirements. Travel extensively by car and spend a minimum of 3 nights per week away from home (including some weekends). Effectively organize time and multitask numerous projects at one time. Works within an approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources. Analyze market and competition to identify sales opportunities. Must have the ability to provide superior customer service. Must be completely familiar with the GLOCK pistol to solicit sales by providing technical information and demonstrations to current and prospective customers. Qualifications/Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, pre-skills, and/or abilities needed to perform this job. Reasonable accommodations may be made to qualified employees or applicants with disabilities. Competencies: Leadership Communication Relationship Management Ethical Practice Critical Evaluation Time Management Conflict Resolution Analytical Thinking Adaptability

Requirements

High School Diploma or GED
3 - 5 years related experience and/or training
Manual dexterity to handle small tools and parts
Complete understanding of the physical workings of a firearm
Computer literate with knowledge of such software programs as Microsoft Office, CRM, etc.
General office and good telephone skills
Excellent verbal and written communication skills
Must have a valid Driver’s License and be able to obtain a passport
Ability to lift and carry boxes up to 50 pounds
Ability to sit and stand for long periods of time
Ability to use fingers and hands to demonstrate products and use a computer keyboard
Leadership
Communication
Relationship Management
Ethical Practice
Critical Evaluation
Time Management
Conflict Resolution
Analytical Thinking
Adaptability

Responsibilities

Establish and develop relationships with active retail firearms businesses to promote company products and provide information.
Establish and develop relationships with law enforcement agencies to influence firearm procurement and deployment.
Conduct demos and product information presentations to solicit sales.
Report customer complaints and adverse conditions to the appropriate departments.
Communicate and coordinate with internal departments.
Represent GLOCK, Inc. at trade shows and other business functions.
Demonstrate GLOCK, Inc. products to Stocking Dealer’s Sales Staff.
Update calendar with work schedule and share with the Regional Manager and National Sales Manager.
Submit weekly expense reports to the Accounting Department.
Submit monthly activity and summary reports to the Regional Manager.
Analyze and control expenditures to conform to budgetary requirements.
Travel extensively by car and spend a minimum of 3 nights per week away from home (including some weekends).
Effectively organize time and multitask numerous projects at one time.
Analyze market and competition to identify sales opportunities.
Provide superior customer service.
Be completely familiar with the GLOCK pistol to solicit sales by providing technical information and demonstrations to current and prospective customers.