Commercial Sales Enablement Competitive Intelligence Specialist

CVS Health

3d • Hybrid

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary We are open to location for qualified candidates for this hybrid or fully remote role Are you passionate about leveraging technology to drive business success? We are seeking a dynamic and strategic Competitive Intelligence Specialist to join our Commercial Sales Enablement organization. This role will be instrumental in designing and scaling our competitive intelligence (CI) capabilities, enabling Field leaders and colleagues to leverage technology-driven insights for sales and renewal success. The ideal candidate will be a proactive collaborator, a savvy technologist, and an enthusiastic AI adopter who thrives in a fast-paced environment. The output from this role will directly support strategic planning and decision-making by continuously improving intelligence workflows and uncovering actionable insights that drive business outcomes.

Requirements

• 7+ years of experience in competitive intelligence, market research, strategy, or related fields.
• Strong analytical and strategic thinking skills with the ability to interpret complex data and derive actionable insights.
• Strong written and verbal communication skills, with the ability to tailor messaging for diverse audiences and present complex information clearly.
• Proven ability to collaborate across functions and influence stakeholders, fostering a cohesive and productive work environment.
• High attention to detail and ability to manage multiple projects simultaneously, ensuring accuracy and timely delivery.
• Curiosity-driven mindset with a passion for uncovering insights and driving strategic impact.
• Experience managing vendors relationships to optimize the use of external resources and tools.

Nice To Haves

• Demonstrated leadership in cross-functional initiatives and stakeholder engagement.
• Proficiency in AI tools and a strong interest in emerging technologies.
• Experience with Salesforce CRM or CRAYON CI Platform.
• Applied emerging technologies to streamline Field engagement and decision-making.

Responsibilities

• Design and Implement CI Frameworks: Develop and execute competitive intelligence frameworks that enhance sales enablement and renewal strategies, driving business growth.
• Promote CI Technology Adoption: Collaborate with Field leaders and cross-functional teams to ensure the effective adoption and utilization of CI technologies.
• Monitor Market Dynamics: Keep a close watch on competitor activities, market trends, and industry developments to identify potential opportunities and threats.
• Conduct In-Depth Research: Utilize internal and external data sources, including third-party platforms, press releases, and social media, to perform comprehensive research, and assess competitors’ strategies and sales tactics.
• Analyze and Present Insights: Analyze large datasets to uncover trends and deliver executive-ready insights through visually compelling dashboards, reports, and presentations.
• Collaborate Across Teams: Work closely with Product, Sales, Marketing, and Strategy teams to ensure intelligence aligns with business priorities.
• Provide Recommendations on Sales Training, Tools, and Resources: Offer strategic recommendations on sales training, tools, and resources to secure wins and enhance sales effectiveness.
• Manage Vendor Relationships: Oversee relationships with Competitive Intelligence vendors to maximize the strategic use of their platforms for insights and field enablement.
• Provide Timely Intelligence Updates: Offer timely updates on market strategies and client retention efforts, ensuring stakeholders are well-informed.
• Fulfill Ad-Hoc Research Requests: Address ad-hoc research requests and provide regular updates on competitor and market dynamics.
• Work in Agile Environments: Thrive in agile environments that involve rapid iterations and feedback loops, ensuring continuous improvement.
• Analyze Financial Performance: Evaluate financial performance, market maps, and benchmarking data to support strategic decision-making.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees