Commercial Sales Asst II - Institutional Commercial Real Estate Lending (US)

TD•New York, NY

2d•$25 - $34

About The Position

The Commercial Sales Associate II provides ongoing Commercial Customer service documentation and loan system support as the Relationship Teams liaison on assigned accounts. CRE CSA Department Overview: Manage and process overdrafts and prepare packages daily for review within appropriate timeframe that adheres to audit credit policy/procedures. Manage & maintain financial reporting requirements within Team's portfolio; Financial request letters, tracking and scanning within appropriate timeframe that adheres to audit credit policy/procedures. Manage and assist with processing covenant compliance for Credit Management approval. Manage & assist with tracking the receipt and scanning of Insurance Certificates. Review and track various RM reports and follow-up with RM/CS on clearing delinquencies, maturities and financial/loan exceptions. Manage & monitor Good Faith Reports. Manage & follow-up to ensure new loans, renewals and modifications are booked & scanned correctly in all TD systems. Assist with the deposit and loan account transferring between RM's. Monitor the loan and deposit accounts to ensure the correct RM is assigned to their accounts. Assist and follow-up on loan payoffs. Salesforce/nCino: Assist in adding Entities/Opportunities, including research of data while ensuring data accuracy Process and monitor Servicing Requests Process advances, internal transfers, paydowns and payments in LT with proper authorization Process and track fees Scan credit/loan information to DocMan T&E Expense Report for self and/or team - Adhere to Expense Policy process & procedures Process invoices for payments. US Government/Agency Multifamily Warehouse Lending Processing and Reporting: Manage Multifamily Warehouse Lending Portfolio Collect, store and release collateral documents associated with the advance or repayment of advance. Ensure advances go out in a timely manner. Process and upload advances/repayments ensuring all money movements are reflecting correctly in all TD systems. Prepare and distribute the monthly and quarterly MF Warehouse Lending - Reporting and Escalation Process report. Depth & Scope: Provides professional and efficient service to external and internal Customers Analyzes transaction structure Provides Customer service functions Provides administrative support to Relationship Managers Assists the Relationship Manager(s) in closing loans, including assisting to clear conditions of closing, aiding in the preparation of the closing packages an organizing the loan closing package Provides Financial Statement support, including uploading and tracking of statements Processes payments, advances, pay-downs, wires and line of credit adjustments Supports Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan information Supports Relationship Managers with reporting, including pipeline, loan closing and other input on the Bank loan origination platform Prepares correspondence and provides administrative support May act as the initial Customer service contact and may initiate and facilitate Customer research (depends on complexity and nature of issue) ensuring a comprehensive solution to the Customer is provided Processes Customer transactions as necessary Interacts with external Customers as needed Provides notary services as needed Processes more complex payments, advances, pay-downs, wires and line of credit adjustments Initiates and facilitates Customer research on complex issues Assists Relationship Team with clearing and management exceptions Serves as a resource for mentoring Commercial Sales AssociatesPrepares correspondence under the direction and review of the Relationship Managers and Commercial leadership.Assists in the development and making recommendations of procedures and process flow May generate and distribute reports to the Relationship management team, including daily and monthly reporting Acts as the initial Customer service contact and may research more complex Customer requests or transactionsProvides notary services for Customers as needed

Requirements

High school diploma or equivalent experience
2+ years related experience required
Strong knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelines
Strong knowledge of commercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan to value ratio and other related information
Strong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting the technical details of the loan system for Customers and Relationship Team
Strong Customer service skills
Analytical, problem solving and organizational skills
Strong attention to detail, including ability to review large amounts of detailed documents for accuracy
Excellent communication skills, both verbal and written
PC skills required (Word, Excel, PowerPoint)
Knowledge of Relationship Team systems and software
Ability to multi-task along with strong attention to detail
Ability to learn new tasks and systems at a fast rate

Responsibilities

Manage and process overdrafts and prepare packages daily for review within appropriate timeframe that adheres to audit credit policy/procedures.
Manage & maintain financial reporting requirements within Team's portfolio; Financial request letters, tracking and scanning within appropriate timeframe that adheres to audit credit policy/procedures.
Manage and assist with processing covenant compliance for Credit Management approval.
Manage & assist with tracking the receipt and scanning of Insurance Certificates.
Review and track various RM reports and follow-up with RM/CS on clearing delinquencies, maturities and financial/loan exceptions.
Manage & monitor Good Faith Reports.
Manage & follow-up to ensure new loans, renewals and modifications are booked & scanned correctly in all TD systems.
Assist with the deposit and loan account transferring between RM's.
Monitor the loan and deposit accounts to ensure the correct RM is assigned to their accounts.
Assist and follow-up on loan payoffs.
Assist in adding Entities/Opportunities, including research of data while ensuring data accuracy
Process and monitor Servicing Requests
Process advances, internal transfers, paydowns and payments in LT with proper authorization
Process and track fees
Scan credit/loan information to DocMan
T&E Expense Report for self and/or team - Adhere to Expense Policy process & procedures
Process invoices for payments.
Manage Multifamily Warehouse Lending Portfolio
Collect, store and release collateral documents associated with the advance or repayment of advance.
Ensure advances go out in a timely manner.
Process and upload advances/repayments ensuring all money movements are reflecting correctly in all TD systems.
Prepare and distribute the monthly and quarterly MF Warehouse Lending - Reporting and Escalation Process report.
Provides professional and efficient service to external and internal Customers
Analyzes transaction structure
Provides Customer service functions
Provides administrative support to Relationship Managers
Assists the Relationship Manager(s) in closing loans, including assisting to clear conditions of closing, aiding in the preparation of the closing packages an organizing the loan closing package
Provides Financial Statement support, including uploading and tracking of statements
Processes payments, advances, pay-downs, wires and line of credit adjustments
Supports Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan information
Supports Relationship Managers with reporting, including pipeline, loan closing and other input on the Bank loan origination platform
Prepares correspondence and provides administrative support
May act as the initial Customer service contact and may initiate and facilitate Customer research (depends on complexity and nature of issue) ensuring a comprehensive solution to the Customer is provided
Processes Customer transactions as necessary
Interacts with external Customers as needed
Provides notary services as needed
Processes more complex payments, advances, pay-downs, wires and line of credit adjustments
Initiates and facilitates Customer research on complex issues
Assists Relationship Team with clearing and management exceptions
Serves as a resource for mentoring Commercial Sales Associates
Prepares correspondence under the direction and review of the Relationship Managers and Commercial leadership.
Assists in the development and making recommendations of procedures and process flow
May generate and distribute reports to the Relationship management team, including daily and monthly reporting
Acts as the initial Customer service contact and may research more complex Customer requests or transactions
Provides notary services for Customers as needed

Benefits

Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

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