Commercial Sales Account Executive

Johnson Controls•San Leandro, CA

6d•$58,100 - $87,000

About The Position

The Commercial Sales Account Executive is responsible for promoting and selling Johnson Controls Security services and technology within an assigned territory, leveraging relationships, and closing new business for Johnson Controls Security and ensuring customer retention. This person is the Johnson Controls Security "brand steward", charged with telling the Johnson Controls Security story and clearly demonstrating that Johnson Controls Security is the leading electronic security provider. The Commercial Account Executive is responsible for securing profitable sales and upgrades to new, existing and discontinued Johnson Controls Security Commercial customers while maximizing customer satisfaction and retention by initiating post installation follow-ups. This rep will also have a commanding knowledge of our product line, as well as that of our services. How you will do it Adhere to current Johnson Controls Security policies, procedures, products, programs and services. Create new market share by selling Johnson Controls Security products and services to new local commercial customers. Sell additional products and services to existing accounts that continue to present new sales opportunities. Sell add-ons, amend, and convert existing customer systems to meet the customers' expectations. Renew existing customer agreements. Responsible for resale opportunities within an assigned territory Identify prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers. Independently establish call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques. Follow up with prospects. Maintain an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research. Obtain referrals and work with Centers of Influence. Process work order and complete all paperwork in accordance with approved and standardized procedures. Conduct post-installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service What we look for

Requirements

High school degree or equivalent required
Excellent oral, written and presentation skills with the ability to present to senior level executives within the customer and Johnson Controls Security organizations
Ability to work a full-time schedule
Available for local travel

Nice To Haves

College degree preferred.
Minimum of 2 years’ experience as a successful commercial sales representative in the security, IT or other technology sales industry, demonstrated by the consistent ability to meet and exceed quota.

Responsibilities

Promoting and selling Johnson Controls Security services and technology within an assigned territory
Leveraging relationships
Closing new business for Johnson Controls Security and ensuring customer retention
Securing profitable sales and upgrades to new, existing and discontinued Johnson Controls Security Commercial customers
Maximizing customer satisfaction and retention by initiating post installation follow-ups
Adhering to current Johnson Controls Security policies, procedures, products, programs and services
Creating new market share by selling Johnson Controls Security products and services to new local commercial customers
Selling additional products and services to existing accounts that continue to present new sales opportunities
Selling add-ons, amend, and convert existing customer systems to meet the customers' expectations
Renewing existing customer agreements
Responsible for resale opportunities within an assigned territory
Identifying prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers
Independently establishing call plans and customer follow-up strategies and tactics, and consistently apply time and territory management techniques
Following up with prospects
Maintaining an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research
Obtaining referrals and work with Centers of Influence
Processing work order and complete all paperwork in accordance with approved and standardized procedures
Conducting post-installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service