Commercial Residential Underwriter Associate

Cabrillo Coastal General Insurance Agency LLC • Gainesville, FL

7h

About The Position

Commercial Residential Underwriter Associates (UA) work alongside Commercial Residential Underwriters to collect information, perform data entry, analyze risk factors, and communicate with agents, their staff and policyholders on issues related to risk selection, policy issuance, and ongoing policy management.

Requirements

• Qualities: Strong Written and Verbal Communication skills, exhibits commitment to ethical business practices, exhibits sense of personal accountability, quality-oriented; service-oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive “can do” attitude; coachable; dependable; collaborator
• Strong skill sets in the following areas: organization; problem analyses/solving; active listening; conflict resolution; oral (with an emphasis on telephone) and written (with an emphasis on email) communication; interpersonal communication; time management/working under tight deadlines; information and financial analyses; creation of marketing materials; keyboard entry speed of 45 WPM or more.
• Strong knowledge of: business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g. Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access and MS PowerPoint a plus.
• High School diploma with at least 2 years of work experience is required.

Nice To Haves

• 2-4 years of post secondary education, 2+ years of insurance or finance experience and a current 4-40 customer service representative license, INS or AU designation are preferred.

Responsibilities

• Provides technical and administrative support in the preparation of new and renewal commercial residential insurance business:
• Regularly communicates with Cabrillo Coastal agents and policyholders, positively represents Company in telephone and email interactions and provides exceptional customer service to its external customers, as applicable and per specified Company guidelines, Company quality and time standards and Governmental regulations:
• Actively contributes as a member of the Company team by:
• Dynamically enhances Company’s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.
• Participates in, assists with and/or carries out responsibilities for “special” Company projects and/or performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED