Commercial/Residential Technician

PDQ Door•Rockport, ME

About The Position

In the role of Commercial/Residential Technician, you will assume a pivotal responsibility in the maintenance and repair of our full offering of commercial and residential products including garage doors, dock equipment, and more.

Requirements

Must be at least 21 years old
2-3+ years’ experience in garage door service/installation
Must possess a valid Driver’s License
Must have an acceptable MVR to be added to our auto insurance policy.
Be able to pass pre-employment screening including drug test & background check
Must have dependable, reliable transportation to and from your base office location.
Ability to consistently arrive on-time according to schedule and customer appointments
Willingness to learn
Strong problem-solving skills
Excellent attention to detail
Customer service orientated mindset
Adaptability to changing work environment
Excellent analytical and problem-solving skills.
Ability to work independently and collaboratively in a fast-paced environment.
Strong communication and interpersonal skills.

Nice To Haves

5+ years of applicable experience
Welding, OSHA 10, first aid, and/or CPR certification(s)

Responsibilities

Service commercial and residential garage door products & related systems per manufacture specifications and ensure customer satisfaction with completed work.
Identify and repair mechanical and electrical failures.
Perform preventive maintenance services.
Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
Maintain safe, secure and healthy work environment both at our warehouse and at job sites.