Commercial Product Manager, Senior

FIS Global•Jacksonville, FL

About The Position

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role: The Commercial Product Manager Senior, is a senior individual contributor responsible for shaping and executing a consolidated financial crime product strategy spanning Know Your Customer (KYC), Know Your Business (KYB), Fraud, and Anti Money Laundering (AML). This role partners closely with internal teams and external partners to rationalize the product portfolio, sunset and consolidate non strategic initiatives, and deliver a scalable, commercially viable offering aligned to regulatory and client needs. This role is ideal for an experienced product manager who can operate across multiple financial crime domains, influence complex stakeholder groups, and translate strategy into clear execution. The person will be expected to be a self-starter that can secure buy in for a vision and run with it, aligning stakeholders with clear KPIs and check-ins.

Requirements

Demonstrated experience managing complex B2B or enterprise software products, preferably within financial services, fintech, or regulated industries.
Proven ability to own product strategy and execution end to end, from discovery through delivery.
Experience influencing outcomes across matrixed organizations without direct authority.
Working knowledge of financial crime domains, including KYC, KYB, Fraud, and AML, and the regulatory expectations that govern them.
Ability to synthesize domain specific requirements into cross portfolio product decisions.
Strong analytical and problem solving skills, with experience using data and KPIs to guide prioritization and measure success.
Experience evaluating build, buy, partner, and sunset decisions to support long term product strategy.
Excellent written and verbal communication skills, with the ability to explain complex topics clearly to diverse audiences.
Experience working directly with clients, partners, and internal stakeholders to gather input and align expectations.

Responsibilities

Key member of a team working to unify the product strategy across KYC, KYB, Sanctions, Fraud, and AML, aligning capabilities into a cohesive financial crime portfolio.
Partner with platform, solution, and technology teams to identify overlaps, gaps, and dependencies across the portfolio.
Lead portfolio rationalization efforts, including identifying, prioritizing, and driving the sunsetting or consolidation of non strategic or redundant initiatives.
Translate regulatory requirements, market trends, and client needs into a clear product vision, roadmap, and investment priorities.
Serve as a primary product partner to external technology and solution partners, aligning joint roadmaps, delivery priorities, and commercial outcomes.
Collaborate cross functionally with engineering, data science, compliance, sales, and client success teams to ensure consistent product direction and execution.
Support strategic sales efforts by clearly articulating product value, differentiation, and roadmap direction across financial crime solutions.
Own prioritized initiatives and epics that drive portfolio simplification, scale, and measurable client impact.
Apply a data driven approach to product decision making, using metrics such as detection effectiveness, false positives, alert quality, operational efficiency, and adoption.
Balance regulatory rigor, operational usability, and commercial scalability in all product decisions.
Partner with go to market teams on product readiness, including pricing inputs, packaging recommendations, and sales enablement materials.
Provide clear, concise updates to senior stakeholders on progress, risks, trade offs, and dependencies.
Ensure alignment between product direction and broader financial crime strategy and platform modernization efforts.