Commercial Plumbing Service Manager

Southern Air • Mechanicsville, VA

78d

About The Position

Southern Air, Inc. is a company dedicated to the growth of our employees and excellent customer service. We serve clients throughout the Virginia, West Virginia, and North Carolina regions. This opportunity is located in Richmond, VA location. The Commercial Plumbing Service Manager works with the Branch Manager to assist in the overall day-to-day management of projects, including all requisite duties such as setting up the project, field communication, customer communication, reporting, managing manpower, and billing daily jobs and activities.

Requirements

• Detailed knowledge of commercial and industrial plumbing and piping.
• Minimum Journeyman Plumbing Card, preferably Master Certification.
• Backflow Certification.
• Knowledge of Code.
• Minimum ten years' service experience.
• Excellent verbal and written communication skills, including effectively communicating with internal and external customers.
• Computer proficient (MS Office - Word, Excel).
• Ability to work independently and to complete assignments within parameters of instructions given prescribed routines and standard accepted practices.
• High school diploma or GED required.
• Must be able to pass a post-offer pre-employment drug screen and may be required to satisfactorily complete additional background checks as required (i.e., DMV, criminal history).

Responsibilities

• Work with the branch manager to evaluate technician performance and value to the company.
• Participate in hiring new technicians and ensuring current staff is adequately trained for the tasks given daily.
• Participate in technician evaluations and terminations.
• Work with dispatcher and aftermarket sales to maintain current workload.
• Quote and sell projects as needed.
• Arrange training for technicians.
• Give safety talks monthly.
• Review tickets daily as completed by technicians.
• Give technical assistance to technicians as needed.
• Receive parts upon delivery at the branch location and notify the originator as needed.
• Work with the branch manager on customer issues to best support Southern Air.
• Maintain compliance with all company policies and procedures.
• Capable of performing other duties as required.

Benefits

• Health Plan - With company contributions to employee health savings account
• Dental Plan
• 401k with company match
• ESOP (Employee Stock Ownership Plan)
• Vision Plan
• Short-Term & Long-Term Disability
• Supplemental & Dependent Life Insurance
• Life Insurance & Accidental Death and Dismemberment (AD&D)
• PTO (Paid Time Off) for vacation and other purposes
• Employee Assistance Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Air Transportation
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees