SUMMARY Assist lender in daily functions, manage loan closings, and provide customer support. ESSENTIAL FUNCTIONS Coordinate commercial loan closings by ordering appraisals, engaging attorneys, and requesting flood determinations Collaborate with lenders and credit department to obtain pertinent information needed to move forward with loan request Key loan details into system, submit loans for approval, obtain and organize loan documents Act as liaison between bank, attorney, and title company to ensure all parties are on the same page as it relates to closing deadlines Review and analyze corporate documents, including corporations, limited liability companies, and partnerships Review and verify title work to ensure the bank's collateral is adequately covered and the bank's lien position is intact Gather all necessary documents prior to closing to minimize exceptions Provide superior customer service by responding to customer inquiries in a timely manner (i.e., telephone, email, etc.) Communicate with borrowers to obtain required information and provide them with status updates as it relates to their loan closings Review loan closing documents to ensure their accuracy prior to obtaining customer signatures Attend closings with lender and review loan documents with customer to ensure they understand all terms and conditions Organize loan package and send original documents to appropriate party for filing Assist lender in working upcoming loan maturities; collect interest and fees owed at time of loan renewal; obtain updated proof of insurance Assist lender with past due reports Prioritize exceptions and monitor them monthly Perform other duties as assigned by management
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Job Type
Full-time
Career Level
Mid Level