Axon-posted 3 months ago
$71,250 - $114,000/Yr
Full-time • Mid Level
Hybrid • Denver, CO
1,001-5,000 employees
Fabricated Metal Product Manufacturing

Axon is seeking a Commercial Operations Senior Analyst to play a pivotal role in driving operational excellence and scaling our Sales, Finance, and Customer Success functions. In this role, you'll go beyond execution - designing solutions, solving complex problems, and partnering with leadership to improve our quote-to-cash processes. You'll bring a seasoned perspective to contract management, pricing, and operations while mentoring team members and shaping scalable best practices. This is a career-propelling opportunity to expand your expertise in commercial operations at a global scale.

  • Act as a subject matter expert in Salesforce CPQ, Microsoft Dynamics 365 ERP, Sigma Computing, and related tools, ensuring accuracy and compliance across quoting, pricing, invoicing, and contract amendments.
  • Lead complex post-contract adjustments, analyzing customer purchasing history, revenue recognition (ASC 606), and operational impacts to provide clear, compliant solutions.
  • Partner closely with cross-functional stakeholders in Sales, Customer Success, Finance, and Controllership to resolve escalated issues and ensure smooth execution of contract changes.
  • Influence process improvements by identifying operational gaps, recommending automation opportunities, and standardizing best practices to support Axon's rapid growth.
  • Mentor and guide Commercial Operations Analysts, providing coaching on complex cases and tools.
  • Prepare and present recommendations to senior stakeholders, simplifying complex data and earning buy-in across diverse audiences.
  • Lead strategic projects that streamline contract lifecycle management, enhance system integrations, and improve reporting accuracy.
  • Serve as a trusted advisor for both internal teams and external customers in navigating post-contract processes.
  • Bachelor's degree (or equivalent experience) required; Master's degree preferred.
  • 5+ years of related experience in sales operations, commercial finance, quoting, or pricing.
  • Strong working knowledge of Salesforce CPQ, CRM platforms, and Microsoft Dynamics 365 ERP.
  • Advanced Excel / data skills (pivot tables, vlookups, sum-ifs, data modeling, automation familiarity).
  • Demonstrated ability to simplify complexity - taking large datasets or nuanced financial/contractual requirements and translating them into actionable insights.
  • Proven track record of influencing cross-functional teams and resolving escalated, high-visibility issues.
  • Excellent written, verbal, and interpersonal communication skills, including negotiation and persuasion.
  • Strong project management capabilities with the ability to prioritize and deliver results in a fast-paced environment.
  • Alignment with Axon's values and a growth mindset to continuously seek operational improvements.
  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • And yes, we have snacks in our offices
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