Commercial Operations Leader (Hybrid) - St. Louis, MO

Hubbell•Saint Louis, MO

3d•Hybrid

About The Position

We're seeking a Commercial Operations Leader to manage risk throughout the commercial phase, lead customer negotiations, and ensure compliance with Hubbell Utility Solutions (HUS) risk management standards. This role partners with Sales and cross-functional teams to develop strategies, create proposals, and drive process improvements that optimize cycle times, costs, and service quality. The Commercial Operations (CommOps) Leader manages risk during the commercial phase, oversees risk reviews and approvals, and participates in proposal generation and negotiations to ensure compliance with HUS Risk Management. This role maintains effective risk management throughout the deal lifecycle and aligns with customer CTQs. Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Unified Business Solutions Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world.

Requirements

Bachelor's degree in Engineering, Finance, or a related discipline from an accredited university or college.
At least five years of experience in commercial operations, contract management, sales, or project management roles.
Demonstrated ability to work collaboratively within a team, with a strong commitment to achieving results and delivering exceptional customer service.
Outstanding communication, influencing, and presentation abilities.
Technical expertise in the Utilities or Energy (Grid Automation) sector.
Proficiency with Microsoft Office suite applications.

Nice To Haves

Skilled in contract negotiation and management
Expert in contractual terms and risk mitigation
Knowledgeable about utility projects, meter data transmission, and distribution
Experienced in developing complex proposals and deal structures
Organized, methodical, and structured
Effective communicator and presenter (oral and written)
Strong leadership and interpersonal abilities
Self-sufficient; works independently
Strategic thinker with operational discipline
Business-minded change agent

Responsibilities

Conduct Risk Review sessions to align regional, product, operations, and support teams for early strategy and approvals.
Review and redline commercial documents with Legal and other functions to mitigate risks.
Lead customer negotiations to ensure acceptable risk profiles for Strategic Business Units, coordinating with approvers and experts as needed.
Manage the CommOps risk process, maintain consistent risk registers, and drive mitigation strategies across stakeholders.
Guide Sales and tendering teams in proposal quality assurance, risk management, and order transition.
Partner with Sales to develop strategies and create proposals that meet or exceed business objectives and financial KPIs.
Ensure smooth handover of signed contracts to Order Management.
Help design and standardize proposals; promote CRM tools for tracking team performance.
Drive change management to optimize commercial processes, reduce cycle times and costs, improve service quality, and refine pricing strategies.
Collaborate with cross-functional teams and SBU leaders to deliver effective commercial solutions.
Stay updated on market trends, customer needs, competitor activity, and maintain strong internal and external relationships.