Commercial Loan Processor - Hybrid!

First Business Bank•Madison, WI

1d•Hybrid

About The Position

Join the growing team at First Business Bank as a Commercial Loan Processor - Hybrid! This position has a Hybrid Work Model: 2 days per week at our Madison, WI location. This role provides day‑to-day operational support to the loan department, including posting loan payments and advances, processing address and risk rating changes, preparing loan payoff statements, and completing credit verifications. The Commercial Loan Processor monitors and follows up on monthly tickler reports and loan-related exceptions to ensure timely resolution and policy compliance. The position is also responsible for preparing and reviewing loan documentation. This includes confirming appropriate approvals in accordance with loan policy, preparing loan documents as requested by loan officers, and reviewing documents for accuracy and completeness both before and after closing, while adhering to regulatory and internal policy requirements. At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other’s differences, and a focus on improving our communities, we are confident you’ll find the experience is your advantage. We’re delighted you’re considering joining us!

Requirements

Banking experience in loan processing required
Ability to work independently and use independent judgment with minimal supervision
Demonstrated success with written communication, and ability to assess and analyze information, formulate conclusions and recommendations, and prepare well-written reports that will be reviewed and presented
Strong desire to be curious and inquisitive, and self-confidence to ask questions

Responsibilities

Post loan payments and advances on large commercial loans
Perform address changes and risk rating changes
Loan reports
Credit Verifications
Follow up on items in monthly tickler reports
Prepare loan payoff statements
Timely and professional response to emails and telephone calls to the loan department
Determine loan request has appropriate approval as required by loan policy.
Prepare loan documents as requested for loan officers, as assigned.
Review loan documents for accuracy and completeness prior to and post closing, in accordance with applicable legal requirements and the bank's loan policy.
Set up and book loans to the loan system according to bank guidelines accurately and in a timely manner.
Create or add to existing loan file and forward documents to other Review Representatives for editing and final review.
Mail necessary documents for recording at the appropriate filing office (ROD, DFI, etc.) in a timely manner.
Identify ticklers for Credit Quest tracking - tracking missing or unrecorded documents and loan policy and documentation exceptions.
Follow up and resolve any incomplete or incorrect items identified by edit in a timely manner.
Timely and professional response to emails and telephone calls to the loan department.