Commercial Loan Coordinator

First Business Bank•Appleton, WI

8h•Onsite

About The Position

As a Commercial Loan Coordinator, you’ll play a critical role in managing and servicing our commercial loan portfolio. This position requires a proactive professional who can confidently prioritize multiple deadlines and deliver accurate, timely support to our bankers. The go-to expert for guiding loan renewals, clearing memos and exceptions, and ensuring all documentation meets Bank policies and procedures. From new loan closings to modifications, your expertise will help keep processes smooth and efficient. Working closely with multiple bankers, you’ll ensure deadlines are met, renewals are processed promptly, and exceptions stay within goal ranges—all while maintaining clear, concise communication. Work Model: Based out of our Appleton, WI location, onsite Monday-Friday, 8am-5pm.

Requirements

Commercial loan documentation and servicing experience is required.
Advanced organizational, follow-up, and multi-tasking skills required to achieve multiple deadlines is required.
Demonstrated aptitude and curiosity for technology and systems, including emerging tools such as AI; ability to quickly learn, adapt, and leverage digital solutions to drive efficiency and innovation.

Nice To Haves

Experience in loan participation documentation and servicing is preferred.

Responsibilities

Loan Coordination (70%) Partner with bankers to prepare underwriting checklists for new loan requests, renewals, and modifications using bank systems and reports.
Recommend approval paths based on loan policy and assist in routing applications for decisioning and documentation.
Maintain accurate loan pipeline updates and communicate progress to leadership.
Attend loan committee meetings, take notes, and ensure timely follow-up.
Post-approval, manage loan closing checklists, review documentation for accuracy, and handle unexpected changes.
Coordinate pre-closing meetings and expedite required documentation (title work, lien searches, insurance, payoffs, etc.).
Review loan documents and settlement statements for accuracy in terms, covenants, and equity requirements.
Exception Management (20%) Meet regularly with bankers to review outstanding exceptions and request necessary financial information.
Prepare memos for waivers or changes in reporting frequency based on loan policy.
Support tickler management and ensure compliance documentation is properly checked in.
Transaction Support (10%) Assist with commercial loan payments, draws, and construction loan servicing.
Provide documentation for construction draw spreadsheets and ensure timely onboarding of transactions.
Prepare commitment letters and other correspondence, including covenant violation waivers or default letters.
Support specialty-serviced clients and train peers as needed.
Build strong internal and external relationships, participate in team meetings, and attend loan closings when invited

Benefits

Comprehensive Health, Dental, and Vision plans
Competitive compensation, with a focus on professional development and internal mobility
Paid vacation time (15 days minimum per year)
Paid sick leave (6 days per year)
1 day paid volunteer time
10 paid holidays (annually)
Paid parental leave
401(k) program with company matching, plus additional profit sharing contribution
Performance based annual incentive program
Free and confidential Employee Assistance Program
Wellness programs
Education Assistance Program
Employee Stock Purchase Program
Plus many other perks and benefits!