Commercial Loan Construction Administrator

MSU Federal Credit Union • East Lansing, MI

47d • Hybrid

About The Position

The Commercial Construction Administrator will be responsible for administering construction-related aspects of the loan closing, construction funding, and loan servicing process for all commercial construction loans. This role involves direct interaction with members, addressing inquiries, preparing correspondence, and managing all forms of communication. This role collaborates closely with both the loan officer and the member to collect necessary documentation and support ongoing monitoring and reporting of the commercial loan portfolio. Work Arrangement: This position is able to work onsite or hybrid at our East Lansing Headquarters. Department Hours: Monday - Friday 8:30am-5:00pm ET. An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.

Requirements

• High School Diploma or Equivalent required.
• Minimum of a bachelor's degree or equivalent experience in business, finance, sales, or related field, or equivalent combination of work experience and education.
• Experience with computer operations and required systems.
• Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
• Functional Competencies: Detail Oriented - Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work. Documentation - Demonstrates knowledge of documentation procedures. Tracks changes, makes updates, and relays important information Initiative - Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements. Organization - Arranges work in a systematic way either on small or large scales. Process Improvement - Spots processes that need improving and can implement those changes. Process Knowledge - Demonstrates knowledge of procedures and department or Credit Union processes, and utilizes this knowledge to inform decisions. Resourcefulness - Creatively copes with difficult situations or unusual problems. Solves problems and achieves results in the face of obstacles and constraints. Superior Service - Adopts, effectively uses, and champions new technology. Understands and shares technological information used within the position. Systems Knowledge - Demonstrates knowledge of specific Credit Union programs and applications and successfully navigates these systems. Teamwork - Works well with internal and cross-functional teams to achieve individual, team, department, and/or organizational goals. Values diverse perspectives and working with others to achieve the best outcome possible. Time Management - Manages time and resources to ensure that work is completed efficiently.

Responsibilities

• Ensure all required construction documentation is collected prior to loan closing.
• Create, maintain, and enter construction loan disbursement files in the construction loan platform.
• Evaluate draw requests and recommend approval or denial of funding.
• Order and/or review due diligence reports such as title updates, inspection reports, environmental reports, third party budget reviews; flag issues for each draw request.
• Track insurance requirements from loan closing through the construction period.
• Monitor construction project timelines using a tracking schedule.
• Provide basic guidance on construction risk management procedures to members and loan originators.
• Serve as a liaison between lenders, members, and third parties to provide updates, resolve issues, and maintain proactive communication.
• Manage an active construction pipeline of renewal loan requests while tracking maturing loans to ensure timely renewals.
• Support property inspections and tracking for the commercial real estate portfolio.
• Understand the Credit Union's policies and procedures to ensure compliance and accountability for managing operational risks. Adhere to established internal controls and procedures to safeguard assets, prevent fraud, and maintain the integrity of credit union operations.
• Perform other duties as assigned
• Analyze construction data and inspection reports to identify issues and trends.
• Monitor construction budgets and timelines, reporting delays or overruns.
• Ensure compliance with construction loan policies; obtain necessary waivers.
• Assist in reviewing environmental reports and documenting findings in memos.
• Identify missing or inadequate documentation during loan closings and draw requests.
• Review collateral documentation to ensure it aligns with loan requirements.
• Monitor project compliance with approved budgets and contract service agreements.
• Maintain awareness of updates to loan policies, construction regulations, and procedures.
• Lead analysis and reporting of complex construction loan issues and risks.
• Provide expert-level guidance on construction risk management and policy interpretation.
• Review and make recommendations on significant policy exceptions and material issues.
• Assess environmental risk for complex commercial projects and communicate findings.
• Oversee the full lifecycle of commercial construction projects, ensuring compliance and performance.
• Collaborate with internal departments to improve construction loan administration processes.
• Represent the Credit Union in communications with lead or participating lenders regarding construction risk.
• Support audit readiness and ensure all documentation meets regulatory and internal standards.
• Handle all other duties as assigned, including special projects or process improvements.

Benefits

• 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• 401(k) with a company match
• Tuition Reimbursement
• Up to 12 Weeks of Paid Parental Leave
• Learn more about our benefits here

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 1,001-5,000 employees