Commercial Lines Team Leader

Risk Strategies • MD

84d • $64,800 - $100,000

About The Position

The Commercial Team Lead of Account Management is responsible for supervising and guiding a team of account managers to ensure exceptional client service and satisfaction. This role involves coordinating team activities, mentoring team members, and developing account strategies to strengthen client relationships. The Team Lead will collaborate with cross-functional teams to drive account performance and support revenue growth.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• 2-4 years of experience in account management or client services, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills, with a focus on building client relationships.
• Excellent organizational and problem-solving abilities.
• Ability to work collaboratively in a team-oriented environment.

Responsibilities

• Supervise and support the account management team, providing guidance and mentorship to enhance performance.
• Develop and implement account strategies to achieve client satisfaction and retention goals.
• Monitor team performance metrics and assist in analyzing account data to identify improvement opportunities.
• Act as a point of contact for key clients, addressing inquiries and resolving issues promptly.
• Collaborate with sales and operational teams to ensure alignment in service delivery and client expectations.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Retirement savings
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees