Commercial Lines Senior Account Manager
About The Position
The Commercial Insurance Senior Account Manager provides above-standard customer service to Clients, Producers, Account Executives, and coworkers. The Senior Account Manager is the primary contact for assigned accounts and works in a team environment to provide a full range of client services. The Senior Account Manager will assist the team Sales Executive in identifying new business opportunities by adding new lines of coverage and recommending value added services to our clients. If you have experience developing client relationships while thriving in customer service and like to have your work matter, this is the position for you!
Requirements
- Advanced level knowledge of commercial insurance coverage is essential.
- Minimum 5 years’ Commercial Lines middle market account management experience with a broker is required.
- Active Property & Casualty insurance license
- Requires certification as a Certified Insurance Counselor (CIC), Certified Risk Manager (CRM), Construction Risk and Insurance Specialist (CRIS), or a similar insurance designation.
- Strong attention to detail and accuracy, working with specific deadlines.
- Skilled in producing strong written and verbal communication.
Nice To Haves
- We prefer, but do not require a Bachelor’s Degree in Business, Risk Management, Insurance, or other related field, preferred.
Responsibilities
- Develop strong relationships with Commercial Lines Insurance clients and insurance company underwriters following company policies, procedures and service standards.
- Supports large and complex commercial lines clients.
- Review all insurance applications, policies, endorsements, cancellations, and audits for accuracy.
- Maintain detailed documentation for all client transactions.
- Investigate matters of significance for clients using independent judgment and discretion.
- Manage and facilitate full renewal process for assigned clients including preparation of applications to insurance carriers, negotiation with underwriters, review and comparison of insurance carrier quotes and preparation of proposals for clients.
- Assist Sales Executive in identifying new business opportunities by adding new lines of coverage and recommending value added services to our clients.
- Requesting referrals and cultivating relationships with new customers.
- Supervising, leading, or mentoring Account Managers and/or Account Assistants.
Benefits
- 401k Plans – with 100% vested employer match.
- Medical, Dental, and Vision – plans that fit your needs.
- Short-Term and Long-Term Disability, plus Group Life Insurance – at no cost to you.
- Paid Time Off – Take the time off you need, without worrying about accruals.
- Employee Assistance Program – including free counseling, legal advice, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
