Commercial Lines Risk Control Operations Lead (Hybrid)

MAPFRE • Webster, MA

34d • Hybrid

About The Position

This role combines strategic vision to shape inspection programs, strengthen vendor partnerships and deliver innovative risk control solutions. You will develop and execute strategies to minimize losses, enhance underwriting decisions and support profitable growth.

Requirements

• Bachelor’s degree (or equivalent experience).
• 3 or more years in property risk control or related field.
• Ability to collaborate across multiple business areas
• Strong knowledge of risk control, inspection, and vendor management

Nice To Haves

• Knowledge of NFPA Life Safety code or recognized certifications like ASP, CSP, ARM, CFPS are a plus.

Responsibilities

• Set strategic direction for risk control initiatives that align with company growth objectives.
• Manage vendor relationships to ensure quality, timeliness, and top-notch customer service,
• Analysis of inspection data to identify areas risk and areas of profitability.
• Collaborate with underwriting team to modify inspection guidelines based on relevant data
• Coordinate training with Underwriting team on vendor platforms, new workflows, and emerging issues.
• Stay at the forefront of industry trends, emerging technologies and innovative products
• Assist agents and policyholders by addressing vendor performance concerns and providing guidance on inspection recommendations or potential hazards
• Conducts onsite inspections as needed.
• Provide technical support to CL underwriting
• Work with the Communications team to bring relevant safety information and education to customers via social media and MAPFRE internet sites

Benefits

• Purpose & Culture: Join a company built on trust, collaboration, and inclusion. Our values guide everything we do, creating a workplace where people feel respected and empowered.
• Comprehensive Benefits: Enjoy competitive health coverage, retirement plans, paid time off, flexible work options, and lifestyle perks like employee discounts.
• Career Growth: Advance your skills through tuition reimbursement, leadership programs, and internal mobility opportunities. Your development is our priority.
• Social Responsibility: Contribute to meaningful initiatives through Fundación MAPFRE, supporting communities and sustainability worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees